Thayer Hotel Notification Regarding Cybersecurity Breach
The Historic Thayer Hotel is reaching out to inform its patrons about a significant cybersecurity incident that may have involved their personal information. This proactive communication aims to provide clarity and necessary steps for those impacted.
Details of the Cybersecurity Incident
Recently, the hotel experienced unauthorized access to its computer systems. The breach occurred on a specific date and was thoroughly investigated to determine the scope of the incident. As a result of the investigation, it has been established that personal information such as names, driver’s license numbers, passport numbers, birth dates, and state identification numbers may have been accessed. A very small number of individuals might also be affected with their Social Security numbers.
Protective Measures Offered by Thayer Hotel
In light of these developments, The Historic Thayer Hotel is committed to ensuring the safety of its customers. To assist affected individuals, the hotel is providing complimentary credit monitoring services for a year through Kroll Security. This initiative aims to foster transparency and help individuals take proactive measures to safeguard their personal information.
Registration for Monitoring Services
Affected individuals can easily enroll in the credit monitoring services by visiting a dedicated website. It's important for individuals to act promptly and take advantage of this offer to enhance their personal security.
Vigilance Against Identity Theft
We encourage everyone to stay vigilant to prevent any potential identity theft incidents. There are several recommended actions individuals can take to protect themselves further:
- Place an initial fraud alert on credit files.
- Consider using a security or credit freeze on credit reports.
- Request a free credit report from the three major credit reporting agencies each year.
Contacting Credit Reporting Agencies
If individuals wish to place a fraud alert or security freeze, they need to reach out to the respective credit reporting agencies. Here are the contact methods for three major agencies that can help:
Equifax
To inquire about fraud alerts or security freezes, individuals can contact Equifax at their designated mailing address. Additional assistance can be found on their website, and they also provide phone support.
Experian
Similarly, Experian offers services for placing fraud alerts and security freezes. Individuals can communicate with Experian through their mailing address and also seek information online or via phone.
TransUnion
Finally, TransUnion assists customers with fraud alert and freeze services. They have set up their contact channels to ensure that individuals can access support easily.
Commitment to Privacy and Security
The Historic Thayer Hotel is dedicated to maintaining the privacy of its customers' personal information. They have implemented various measures to protect the data collected and are continually enhancing security practices. Following the incident, the hotel has established new protocols and safeguards to minimize the risk of future breaches and to preserve the privacy of its clientele.
Contact Us for More Information
For further inquiries or concerns regarding the incident, individuals are welcome to reach out directly to the Thayer Hotel. A dedicated customer service team is available during specific hours to provide assistance.
Frequently Asked Questions
What should I do if I believe my information was affected?
If you suspect your information may be compromised, please consider enrolling in credit monitoring services and following the recommended protective steps.
How long will the credit monitoring services be available?
The hotel offers complimentary credit monitoring services for a period of twelve months from the date of registration.
Is there a cost associated with the credit monitoring services?
No, affected individuals can access these services at no cost for a year.
How can I place a fraud alert or security freeze?
You can place a fraud alert or security freeze by contacting the respective credit reporting agencies via their provided contact information.
Who can I contact for more information regarding the incident?
For any further inquiries or support, please reach out to the Thayer Hotel's customer service, available during business hours.
