Tennr Welcomes AJ Kiefer as Chief Customer Officer
Tennr, a leader in intelligent automation for healthcare operations, has appointed AJ Kiefer as its new Chief Customer Officer. This significant addition to the team is expected to enhance customer experiences and streamline operations for healthcare providers. Kiefer's primary focus will be to lead the Customer Experience team, empowering providers to expand their referral networks while minimizing patient access challenges, reducing denials, and eliminating unnecessary delays.
Kiefer's Impressive Background
Before joining Tennr, AJ Kiefer held an impressive position at Salesforce, where he served as Global Vice President of Professional Services. His tenure there was marked by numerous leadership roles across major cities including San Francisco, New York, and London. Kiefer spearheaded strategy and innovation within the professional services sector, significantly impacting large-scale transformations for many of Salesforce's most significant clients. His journey with Salesforce commenced in 2017, during which time he transitioned into the company through the acquisition of Sequence, a prestigious design and innovation agency.
Enhancing Customer Experience
Kiefer expressed his enthusiasm about the opportunity, stating, "With my experience in developing compelling customer journeys at scale, I am eager to join the Tennr team to drive this transformative technology forward. Tennr exemplifies the power of leveraging technology to create impactful business solutions while prioritizing patient experience across the healthcare landscape." This philosophy aligns perfectly with Tennr's mission.
CEO's Support for the New Appointment
Tennr CEO Trey Holterman praised Kiefer's expertise, saying, "AJ has a phenomenal track record of scaling customer experiences that are world-class. As we continue on our growth path, his leadership will ensure that our clients receive unparalleled service at every stage, from initial implementation to enduring success with our platform." Kiefer’s leadership is anticipated to play a critical role in Tennr's ongoing expansion and success.
About Tennr
Based in New York City, Tennr is a forward-thinking healthcare technology company committed to eliminating patient delays throughout the U.S. healthcare system. Founded by alumni from Stanford and Y Combinator, Tennr has successfully raised over $60 million from prominent investors, including Andreessen Horowitz and Lightspeed Venture Partners. Their intelligent automation platform is designed to streamline patient throughput, allowing healthcare providers to deliver timely and effective care without the need to expand their resources.
Frequently Asked Questions
What role will AJ Kiefer play at Tennr?
AJ Kiefer will serve as the Chief Customer Officer, overseeing the Customer Experience team to improve patient access and reduce delays in healthcare operations.
What experience does AJ Kiefer bring to Tennr?
Kiefer has extensive experience from his time at Salesforce, where he was a Global VP and led multiple initiatives that focused on customer engagement and service innovation.
What is Tennr's primary mission?
Tennr aims to eliminate patient delays in the U.S. healthcare system through intelligent automation, ensuring timely care delivery without adding resource requirements.
Who is the CEO of Tennr?
the CEO of Tennr is Trey Holterman, who has expressed strong support for AJ Kiefer's appointment.
How has Tennr been funded?
Tennr has successfully raised over $60 million in funding from notable investors such as Andreessen Horowitz and Lightspeed Venture Partners.
