News

TeleVox Showcases Innovative AI Solutions at HIMSS 2025

TeleVox Showcases Innovative AI Solutions at HIMSS 2025

TeleVox Demonstrates Cutting-Edge AI Technology

At HIMSS 2025, held in Las Vegas, TeleVox will exhibit its innovative SMART Agent, an advanced AI-powered tool designed to enhance patient experiences. This event, one of the largest health technology conferences, showcases how TeleVox is leading the way in patient relationship management (PRM).

Transforming Patient Engagement with SMART Agent

SMART Agent acts as a virtual assistant for patients, facilitating communication through various channels like phone, text, and chat. By utilizing a dynamic knowledge base, this intelligent solution addresses patient inquiries efficiently, allowing healthcare providers to focus on delivering quality care.

Key Features of SMART Agent

The SMART Agent streamlines operations by automating routine tasks, which significantly reduces the workload on healthcare staff. This innovation is essential for organizations striving to improve efficiency while maintaining high patient satisfaction levels.

Collaboration Between TeleVox and Mosaicx

TeleVox teams up with Mosaicx, both brands under West Technology Group, to offer a diverse range of solutions. Their combined expertise enhances the functionalities of SMART Agent, integrating AI-driven voice technology with SMS and chat capabilities, thus providing a comprehensive platform for patient interaction.

Enhancing Market Positioning and Future Growth

This collaboration not only improves the product suite but also positions both companies strongly within the competitive healthcare technology landscape. By leveraging their combined strengths, they are poised for significant market expansion in the coming years.

Presentation at HIMSS 2025

TeleVox will be present at booth 4618 and C3718-04, where attendees can engage with their team and learn about cutting-edge technologies in healthcare. They will also present a session titled "Revolutionizing Contact Center Efficiencies and Patient Experiences with AI-Powered Technology," highlighting how SMART Agent transforms patient engagement.

Commitment to Patient Care and Community

During HIMSS, TeleVox is committed to not only showcasing technology but also giving back to the community. By co-sponsoring the HIMSS25 Blood Drive, they’ll offer attendees a chance to donate blood, check their blood type, and gain health insights, reinforcing a holistic approach to healthcare.

About TeleVox

TeleVox stands out as an industry leader in omnichannel digital patient relationship management solutions, employed by over 7,000 healthcare organizations. Their innovative platform integrates seamlessly with electronic health records (EHR) to foster effective, two-way communication with patients, ensuring they are informed and engaged throughout their healthcare journey.

For more than 30 years, TeleVox has prioritized care continuity and reduced operational strain on healthcare staff while driving revenue growth. Their offerings are multifaceted, utilizing various communication methods, including texts, virtual assistants, interactive voice response (IVR), and more.

Contact Information

For more information, reach out to:

Hilary Cooper
Head of Marketing, TeleVox/Mosaicx
Email: hilary.cooper@televox.com

Owen Serey
Management Supervisor – PR, Mower
Email: oserey@mower.com

Frequently Asked Questions

What is TeleVox's SMART Agent?

SMART Agent is an AI-powered virtual assistant designed to enhance patient communication and streamline healthcare operations through various digital channels.

How does the SMART Agent improve patient experiences?

The SMART Agent automates responses to patient inquiries, allowing for quick and effective communication while reducing the burden on healthcare staff.

Where can I find TeleVox at HIMSS 2025?

TeleVox will be exhibiting at booths 4618 and C3718-04, showcasing innovative healthcare solutions.

What additional activities will TeleVox participate in during HIMSS?

TeleVox will co-sponsor the HIMSS25 Blood Drive to support community health initiatives.

How can I learn more about TeleVox's services?

To learn more, visit their website at www.televox.com or reach out directly via the provided contact emails.

About The Author

About Investors Hangout

Investors Hangout is a leading online stock forum for financial discussion and learning, offering a wide range of free tools and resources. It draws in traders of all levels, who exchange market knowledge, investigate trading tactics, and keep an eye on industry developments in real time. Featuring financial articles, stock message boards, quotes, charts, company profiles, and live news updates. Through cooperative learning and a wealth of informational resources, it helps users from novices creating their first portfolios to experts honing their techniques. Join Investors Hangout today: https://investorshangout.com/

The content of this article is based on factual, publicly available information and does not represent legal, financial, or investment advice. Investors Hangout does not offer financial advice, and the author is not a licensed financial advisor. Consult a qualified advisor before making any financial or investment decisions based on this article. This article should not be considered advice to purchase, sell, or hold any securities or other investments. If any of the material provided here is inaccurate, please contact us for corrections.

Top 10 Most Recent News Articles

Jim Morey Joins Pickleman's to Drive Expansion

Updated Category News Views 2

Jim Morey: Catalyst for Pickleman's Ambitious Dreams You ever heard of a sandwich joint ready to take on the big leagues? Because that's just what Pickleman's Gourmet Café is banking on with their latest move—tapping none other than Jim Morey for their executive advisory board. And let me tell ya, this ain't some run-of-the-mill hire. We're talking about a guy who's...

Continue Reading
Mind With Heart Robotics Eyes European Market Surge

Updated Category News Views 4

A New Play in Robotics Unfolds Just when you think you've seen it all, here comes Mind With Heart Robotics dropping their AnAn panda robot onto the European stage at IFA Berlin 2026. It's a classic story in the making—an award-winning gadget making noise in the artificial intelligence realm, now eyeing European soil. You could hear the buzz from Berlin to Brussels about...

Continue Reading
FirstEnergy's Bold Move: Dormo Joins to Boost Power

Updated Category News Views 1

Changing the Game in Power Generation In the ever-shifting landscape of power generation, having a seasoned player at the helm can be the difference between stagnation and growth. FirstEnergy Corp. (NYSE:FE) has tapped Jon Dormo as its Vice President of Generation Project Development. The mission? Overhaul and expand projects to meet the increasing demands for...

Continue Reading
PGI's Award-Winning Febreze Cabin Air Filters Shines Again

Updated Category News Views 9

A Breath of Fresh Air for the Auto Aftermarket How often do you even think about the quality of air inside your vehicle? If you're like most folks, it's not often. But Premium Guard Inc. (PGI) has been busy changing that narrative. Their Febreze Cabin Air Filters just snagged the 2026 MOTOR Top 20 Awards, proving that they're not just a pretty face in the automotive...

Continue Reading
Hisense and UEFA 2028: A Winning Partnership Experience

Updated Category News Views 0

Hisense Extends its UEFA Adventure You ever get the feeling that some partnerships are like a football match made in heaven? Well, Hisense surely seems to think so as they've renewed their gig with UEFA for the 2028 European Championship. That's their fourth tango with UEFA, a relationship that's matured like a fine wine since it all kicked off in 2016. Now, if you're...

Continue Reading
Huawei Unleashes Bold New Flagship Devices in Munich

Updated Category News Views 2

Huawei's Bold Move in Munich When I hear about yet another product launch, I often roll my eyes but this one, folks, deserves a second glance. Huawei dropped a news bomb in Munich with their 'Chase the Wild' event, unveiling a huge lineup of flagship gadgets. This isn't your run-of-the-mill release; the mix of smart wearables, tablets, smartphones, and audio gear marks...

Continue Reading
4Roots Picks MSG for IT & Cybersecurity Support

Updated Category News Views 0

Tech-Boost for a Community Farm Vision Seems like everyone's buzzing about sustainability these days, and why not? It's the way forward. Take 4Roots and their Farm Campus initiative in Orlando. They've hooked up with Managed Services Group (MSG) to bolster their tech backbone, raising the stakes for their mission to shake up the food system. It's a no-nonsense...

Continue Reading
LV Petroleum Expands Footprint with Key Acquisitions

Updated Category News Views 0

LV Petroleum's Bold Moves in July Ever seen a company expand across four states in a blink? LV Petroleum's been hustling like a player with a fresh hand of aces. They shut July down with restaurant openings and a fancy new travel center under their belt in states as spread out as Arizona, Texas, Nevada, and Ohio. Now that's a wide net they're casting, all in the name of...

Continue Reading
Travel Smart: Support Wildlife, Avoid Exploitation

Updated Category News Views 1

Rethink Wildlife Tourism for Ethical Travel You ever stopped to think about what those so-called wildlife attractions are really selling? It’s a feel-good illusion wrapped up in exploitation. Travelers often see animals as part of the backdrop of their holiday stories, but the reality is far from picturesque. Behind the photo ops, there's typically a grim story of...

Continue Reading
Truist Revolutionizes Banking with 2 Billion Insights

Updated Category News Views 2

A New Frontier in Banking Truist is out here flipping the script in digital banking, pushing a staggering 2 billion AI-driven insights since 2023. Imagine that—two billion insights 'till now, providing the kind of financial street smarts that help folks feel less like they're lost at sea and more like they're the captain of their own financial ship, all thanks to Truist...

Continue Reading

Top 5 Most Recently Viewed Articles

Join the Recovery Effort for Wolfspeed, Inc. Shareholders

Updated Category News Views 128

Wolfspeed, Inc. Faces Class Action Over Alleged Securities Fraud Wolfspeed, Inc. has recently attracted attention from investors due to allegations of securities fraud. As a prominent player in the semiconductor market, the company has found itself in a challenging situation that has left many shareholders searching for answers and remedies for their financial losses....

Continue Reading
Starbucks and Other Stocks: Analysts Boost Price Targets

Updated Category News Views 71

Analysts Update on Key Stocks Including Starbucks As the stock market continues to evolve, analysts are closely reviewing their forecasts and price targets for various companies. This update emphasizes significant changes made by prominent Wall Street analysts, with a particular focus on Starbucks Corporation (NASDAQ: SBUX) and other notable firms. Starbucks Corporation...

Continue Reading
xTool's New Headquarters Fuels Maker Movement Innovation

Updated Category News Views 242

xTool Expands to the U.S. with New Headquarters xTool's new headquarters is poised to transform the future of fabrication by putting powerful tools into the hands of creators, educators, and entrepreneurs. This initiative marks a pivotal moment in the maker movement, characterized by its blend of innovation and accessibility. Celebrating the New Chapter in the Maker...

Continue Reading
Tel Aviv Stock Market Sees Gains with TA 35 Surging Forward

Updated Category News Views 156

Tel Aviv Stock Market Performance Overview The latest trading session on the Tel Aviv Stock Exchange showcased a promising upward trend as investors found confidence in various sectors. As trading concluded for the day, investors celebrated gains led primarily by the Oil & Gas, Technology, and Biomed industries. This positive momentum contributed to the robust performance...

Continue Reading
Advance Auto Parts Faces Challenges Amid Market Fluctuations

Updated Category News Views 129

Advance Auto Parts Sees Decline Amid Market Concerns Advance Auto Parts Inc. (NYSE: AAP) is experiencing a downturn in its stock prices, which is primarily attributed to concerns over profit margins and mixed quarterly results. Quarterly Earnings Show Mixed Results The latest earnings report from Advance Auto Parts revealed adjusted earnings per share of 69 cents,...

Continue Reading