Teleperformance expands its Cloud as a Service portfolio
Teleperformance, a global player in digital business services, has taken clear, practical steps to strengthen its Cloud as a Service (CaaS) offerings. The aim is straightforward: help organizations move to the cloud faster, with confidence, and with security built in from the start.
Two new AWS service delivery partner designations
Teleperformance (TP) has earned two advanced tier service delivery partner designations from Amazon Web Services (AWS): AWS Control Tower and Amazon EC2 for Microsoft Windows. These credentials recognize TP’s ability to use AWS effectively to simplify each stage of a company’s cloud journey—from planning and setup to day-to-day operations.
What the AWS Control Tower designation means for you
With the AWS Control Tower designation, TP is equipped to help you establish and govern a secure, multi-account AWS environment. That includes setting up the foundation for Infrastructure as a Service (IaaS) in a centralized way and maintaining consistent standards across teams and workloads. The approach is configurable to your organization’s needs, so you can scale sensibly while keeping governance and security in view.
Windows workloads, planned and managed end to end
As an Amazon EC2 for Microsoft Windows delivery partner, Teleperformance supports planning, implementing, and managing cloud migrations for Windows-based solutions. This support is aimed at practical outcomes you can measure: more agility, stronger security practices, and clearer cost control in ongoing operations.
Expertise that travels with you
TP backs its end-to-end CaaS capabilities with more than 570 trained experts and over 160 certifications across leading cloud providers. That depth enables tech-agnostic guidance—advice shaped by your goals, not by a single platform. Whether you’re making a near-term move or mapping a longer roadmap, Teleperformance can help you choose a sensible mix of tools and services.
About Teleperformance Group
Teleperformance is recognized as a leader in digital business services, focused on pairing advanced technology with human empathy. The result is customer care designed to be simpler, faster, and safer. Its AI-powered portfolio spans the full customer lifecycle, from front-office support to back-office functions, including operations consulting and high-value digital transformation services.
Teleperformance’s multilingual teams operate in nearly 100 countries, working to create positive outcomes for clients, communities, and the environment. The company remains active in corporate social responsibility and is included in notable indices that reflect its commitment to sustainability.
Looking ahead
Teleperformance is optimistic about what’s next in cloud services. With partnerships such as those with AWS, the company is well positioned to help organizations across industries pursue their digital transformation goals. Earning these advanced service delivery partner designations marks a meaningful step forward on that path.
Frequently Asked Questions
Which AWS designations did Teleperformance recently achieve?
Teleperformance earned the AWS Control Tower and Amazon EC2 for Microsoft Windows advanced tier service delivery partner designations.
How do these designations help my organization?
They validate TP’s ability to set up secure, multi-account AWS environments and to plan and manage Windows workload migrations—so you can move faster while improving governance, security, and day-to-day management.
What underpins Teleperformance’s CaaS offering?
More than 570 specialized experts and 160+ certifications across leading cloud providers, enabling objective, tech-agnostic support.
What services does Teleperformance provide beyond CaaS?
Teleperformance delivers customer care across front- and back-office needs, operations consulting, digital transformation services, and specialized offerings such as collections and recruitment process outsourcing.
Why is Teleperformance considered a leader in digital business services?
Because it blends advanced technology with human empathy to make customer care simpler, faster, and safer—prioritizing outcomes that matter to you and your customers.
