Stonelo Retractable Screens Takes Over Phantom's Distributorship
In a significant development, Stonelo Retractable Screens has stepped into the role of distributor for Phantom Screens in the local market. The new partnership involving Troy and Erica Ours marks the continuation of a legacy established by Danny and Trese Siek, who have been pivotal in promoting Phantom Screens in the region.
About the Transition
Troy and Erica Ours have a robust background with Phantom Screens, having collaborated closely with Danny and Trese as installing dealers over the years. Their familiarity with the product and the values of Phantom Screens made stepping into the distributor role a logical next step when the Sieks decided to retire.
Building on a Solid Foundation
"We decided to take over because we know that Danny and Trese had been very successful as owners," Erica expressed. Their experience working with the Sieks for over eight years instills confidence in the couple. They recognize the potential for growth and are enthusiastic about their new venture.
Personal Connection to Phantom Screens
The Ours family bond with Phantom Screens runs deep. Erica's father began installing Phantom Screens for a distributor more than two decades ago. "I started out helping him and eventually became an installer and dealer before moving into the distributor role," she shared. Her long-standing experience adds a personal touch to their business.
Commitment to Quality
Erica has always admired Phantom Screens' dedication to quality and excellence. "I've always been impressed with Phantom products and their commitment to serving their customers," she noted. The Ours have every intention of continuing this commitment with Stonelo Retractable Screens, based in Hendersonville. They aim to uphold the standards set by their predecessors.
Customer Satisfaction at the Forefront
One of the pillars of success for Stonelo Retractable Screens will be ensuring customer satisfaction. Troy and Erica are aware that the satisfaction stems from product reliability. Erica stated, "Customers regularly mention the quality of the product; they can hardly tell the screens are even there. That speaks volumes about the craftsmanship we represent." This high level of satisfaction not only minimizes warranty work but also reinforces the brand's reputation.
Becoming a Phantom Hero
For those interested in joining the Phantom Screens family, there is an open invitation. With over 100 Phantom Screens experts across North America, new partners receive comprehensive support, including factory training, marketing assistance, and a strong warranty. This provides a solid foundation for anyone looking to establish themselves as a local distributor.
About Phantom Screens
Founded in 1992, Phantom Screens has set a high standard for retractable screens across various applications, including doors, windows, and patios. With a network spanning over 100 locations internationally, the company is committed to manufacturing and installing the highest-quality retractable screens. They continue to thrive while focusing on customer needs, ensuring that they meet the evolving demands of homeowners and builders.
Frequently Asked Questions
What is Stonelo Retractable Screens?
Stonelo Retractable Screens is the new distributorship for Phantom Screens, led by Troy and Erica Ours.
Why did Troy and Erica take over the distributorship?
They have a deep connection with Phantom Screens and a proven track record as installing dealers, making it a natural transition.
What benefits do Phantom Screens offer?
Phantom Screens are renowned for their quality and durability, with many customers noting their effectiveness and subtle presence in homes.
How can someone become a distributor?
Interested individuals can learn more about joining Phantom’s network through their official website, where comprehensive support is provided.
Where is Stonelo Retractable Screens located?
Stonelo Retractable Screens operates from Hendersonville, where they will continue promoting and distributing Phantom Screens products.
