Stellantis Issues Major Recall for Ram 1500 Pickup Trucks

Author: Addison Perry Updated: 09-08-2024 05:05 AM

Overview of the Ram 1500 Recall

Stellantis, the parent company of several automotive brands, has announced a significant recall involving more than 1.2 million Ram 1500 pickup trucks in the U.S. The recall affects models from 2019 and those manufactured between 2021 and 2024. The recall is primarily due to a software malfunction that impacts the anti-lock brake system (ABS), increasing the risk of accidents.

Impact of the Software Malfunction

The identified software issue can disable the electronic stability control system, a critical feature designed to help prevent loss of control during driving conditions. Should this system fail while driving, drivers may find themselves at a heightened risk of accidents. Stellantis has taken measures to rectify this situation promptly, ensuring safety remains a priority.

Details of the Recall

The specific number of affected vehicles is 1,227,808, as outlined in the official recall report. In addition to the trucks themselves, the company also reported recalling 7,299 MOPAR ABS units sold as replacement parts. As part of the resolution, dealerships will provide a free software update to correct the malfunction.

Customer Notification Process

Stellantis has stated that customers affected by this recall will receive notification via first-class mail, explaining the necessary steps to follow. The notice will contain detailed instructions on how to proceed in order to ensure their vehicles are promptly updated. Owners are encouraged to adhere to the guidelines provided within the recall notifications.

Other Countries Affected

In addition to the recall in the United States, Stellantis has indicated that many Ram 1500 trucks will also be recalled in Canada (158,670 vehicles), Mexico (13,419 vehicles), and various markets outside North America (61,072 vehicles). This widespread recall underscores the importance of vehicle safety and the company's commitment to addressing potential issues swiftly.

What to Do If You Are Affected

If you own a Ram 1500 pickup truck from the affected model years, it is crucial to act promptly. Owners should keep an eye out for official recall letters arriving in the mail. In the meantime, if you have questions or concerns, you can reach out to customer service at Stellantis by calling 1-800-853-1403. Reference number for this recall is 85B, which will help customer service assist you more effectively.

Frequently Asked Questions

What models are included in the Stellantis recall?

The recall specifically includes the 2019 and 2021-2024 Ram 1500 trucks.

What is the reason for the recall?

The recall is due to a software malfunction that can disable the electronic stability control system, increasing the risk of accidents.

How will I know if my vehicle is affected?

Affected vehicle owners will receive notification via first-class mail with detailed instructions on how to proceed.

Is there a cost for the software update?

No, the software update to resolve the issue will be provided free of charge by authorized dealers.

What should I do if I have additional questions?

If you have further inquiries, you can contact Stellantis customer service at 1-800-853-1403 for assistance.

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