Overview of the Ram 1500 Recall
Stellantis, the parent company of various automotive brands, has announced a major recall affecting over 1.2 million Ram 1500 pickup trucks in the U.S. This recall pertains to models from 2019 as well as those manufactured between 2021 and 2024. The primary reason for the recall is a software issue that impacts the anti-lock brake system (ABS), which raises the risk of accidents.
Impact of the Software Malfunction
The software problem can disable the electronic stability control system, an essential feature that helps prevent loss of control while driving. If this system fails during operation, drivers could face an increased risk of accidents. Stellantis is taking swift action to address this issue, emphasizing their commitment to safety.
Details of the Recall
The official recall report specifies that 1,227,808 vehicles are affected. In addition to the trucks, the company has also recalled 7,299 MOPAR ABS units that were sold as replacement parts. Dealerships will offer a complimentary software update to fix the malfunction as part of the resolution process.
Customer Notification Process
Stellantis has announced that customers impacted by this recall will receive notifications via first-class mail, detailing the necessary steps to take. These notices will include comprehensive instructions to ensure that their vehicles are updated promptly. Vehicle owners are encouraged to follow the guidelines provided in the recall notifications.
Other Countries Affected
Beyond the United States, Stellantis has revealed that a number of Ram 1500 trucks will also be recalled in Canada (158,670 vehicles), Mexico (13,419 vehicles), and several markets outside North America (61,072 vehicles). This extensive recall highlights the importance of vehicle safety and the company's dedication to addressing potential issues quickly.
What to Do If You Are Affected
If you own a Ram 1500 pickup truck from the affected model years, it's vital to take action without delay. Keep an eye out for official recall letters arriving in your mailbox. If you have any questions or concerns in the meantime, you can contact Stellantis customer service at 1-800-853-1403. Be sure to mention the recall reference number 85B to help customer service assist you more effectively.
Frequently Asked Questions
What models are included in the Stellantis recall?
The recall specifically includes the 2019 and 2021-2024 Ram 1500 trucks.
What is the reason for the recall?
The recall is due to a software malfunction that can disable the electronic stability control system, increasing the risk of accidents.
How will I know if my vehicle is affected?
Affected vehicle owners will receive notification via first-class mail with detailed instructions on how to proceed.
Is there a cost for the software update?
No, the software update to resolve the issue will be provided free of charge by authorized dealers.
What should I do if I have additional questions?
If you have further inquiries, you can contact Stellantis customer service at 1-800-853-1403 for assistance.
