Sinch Appoints Lindy Puttkammer as New CHRO
STOCKHOLM - The esteemed company, Sinch AB (publ), has made a significant announcement regarding leadership within its organization. Lindy Puttkammer has been appointed as the new Chief Human Resources Officer (CHRO) and will report directly to the CEO, Laurinda Pang. Her new role will officially commence on January 1, 2026.
Puttkammer is no stranger to Sinch, having joined the company in 2024. During her tenure, she served as the Head of HR Americas and most recently oversaw global Compensation and Benefits. Her extensive background includes over a decade of service at Lumen Technologies, where she successfully held several key leadership positions, such as Vice President of Talent Acquisition and Vice President of Human Resources. She holds a Master of Education (M.Ed.) with a focus in HR Studies from Colorado State University.
Laurinda Pang, the CEO of Sinch, expressed enthusiasm about this internal promotion, stating, "It is always a special moment when we can elevate an exceptional leader from within our own ranks. Lindy's deep understanding of our culture combined with her comprehensive expertise makes her perfectly suited to lead our HR department forward. I have every confidence that she will sustain our achievements and further advance our global talent strategy."
Transitioning Leadership
Puttkammer's appointment leaves a notable gap, as Christina Raaschou, the current CHRO, will be departing to pursue a new professional venture. Raaschou will ensure a seamless transition by fulfilling her roles until the end of February 2026. This paves the way for Puttkammer to take the helm with well-defined objectives from the outset.
Pang also extended her gratitude toward Raaschou, saying, "We are profoundly appreciative of Christina's impactful leadership and the substantial contributions she has made throughout her four years at Sinch. Her work, especially in integrating our acquisitions, has been vital in influencing our people, culture, and overall company direction. We wish her the very best in her next chapter."
The Vision of Sinch
Sinch has continuously positioned itself as a pivotal player in connecting businesses with their customers globally. The company strives to enhance every interaction, and Lindy Puttkammer's leadership in human resources is expected to play a crucial role in this mission.
With a focus on intelligent customer communications, Sinch facilitates over 900 million customer interactions every year for more than 190,000 clients worldwide. This includes partnerships with leading global companies, particularly those spearheading innovation in artificial intelligence, fostering seamless customer experiences across messaging, email, and voice platforms.
Impact on Company Culture and Development
The upcoming changes in leadership signal a continued commitment to nurturing talent and fostering an inclusive workplace culture at Sinch. Puttkammer's strategic vision is anticipated to maintain and elevate the high standards already established.
With over 4,000 employees operating in more than 60 nations, Sinch’s international headquarters remain in Stockholm. The company has sustained profitability since its inception in 2008, reporting net sales of USD 3 billion (SEK 28.7 billion) in its financial statements for the preceding year. Sinch is proudly listed on Nasdaq Stockholm (XSTO: SINCH).
Frequently Asked Questions
Who is the new Chief Human Resources Officer at Sinch?
Lindy Puttkammer has been appointed as the new CHRO, effective January 1, 2026.
What prior experience does Lindy Puttkammer bring to her new role?
Puttkammer has worked at Sinch since 2024, holding positions such as Head of HR Americas and leading global Compensation and Benefits. Before Sinch, she spent over a decade at Lumen Technologies.
What does Sinch specialize in?
Sinch focuses on intelligent customer communications, facilitating millions of interactions annually for businesses across various industries.
How long has Christina Raaschou served at Sinch?
Christina Raaschou has been with Sinch for four years and will assist in the transition until the end of February 2026.
Where is Sinch headquartered?
Sinch's headquarters are located in Stockholm, Sweden, with operations in over 60 countries worldwide.
