Sinch Achieves Prestigious Recognition with Adobe
Sinch AB (publ) (XSTO: SINCH) has proudly claimed the title of 2025 Adobe Digital Experience Unified Customer Experience Technology Partner of the Year. This achievement marks the third consecutive year of receiving such an honor from Adobe, reinforcing Sinch's dedication to advancing digital customer interactions through its groundbreaking Digital Customer Communications Cloud.
A Strong Partnership Since 2019
Since their collaboration began in 2019, Sinch and Adobe have worked hand in hand to enhance real-time, personalized customer experiences across diverse industries. This partnership took a significant step forward in 2023 when Sinch ascended to the position of Platinum Technology Resell Partner, allowing Adobe to incorporate Sinch's SMS and MMS solutions into the Adobe Journey Optimizer (AJO). This award acknowledges a partner that excels in creating seamless, scalable, and personalized customer experiences through robust integration with Adobe's platforms.
Sinch's Commitment to Excellence
Adobe recognizes Sinch as an industry leader in mobile messaging, attributing this status to its vast global reach, deep local knowledge, and unwavering commitment to delivering quality, security, and compliance. With a presence spanning over 60 countries and direct ties to hundreds of mobile operators, Sinch enables businesses in critical sectors, including financial services, retail, and healthcare, to connect with their customers smoothly and effectively. By adhering strictly to regulations like GDPR, CCPA, and HIPAA, Sinch guarantees that customer communications are both secure and compliant on a large scale.
Future Aspirations and Continued Growth
In response to the recognition, Jonathan Bean, Chief Marketing Officer of Sinch, expressed gratitude stating, "We're honored to be recognized by Adobe once again—it's a powerful validation of our work to create meaningful, real-time digital customer connections. We aim to accelerate this partnership further and achieve additional customer successes in the years to come."
Expanding Opportunities in Healthcare
Sahil Gupta, Director of Strategic Business Development at Adobe, also shared insights about their collaboration, mentioning, "We're excited to recognize Sinch for the third year in a row. It's evident that customers view Adobe Journey Optimizer as a comprehensive solution for engaging across various channels. Our partnership with Sinch effectively allows customers to seamlessly integrate SMS and MMS into their customer engagements, and we are thrilled to expand this collaboration into the healthcare sector for another successful year ahead."
Previous Accolades
This year’s award adds to Sinch's impressive list of achievements, which includes winning the Adobe Digital Experience ISV Resell Partner of the Year in 2024 and receiving the Adobe Digital Experience Technology Partner of the Year award for Customer Journeys in 2023. The consistent recognition highlights Sinch's relentless pursuit of excellence within the digital customer communications ecosystem.
Celebration at Adobe Summit
Sinch was honored alongside other top partners during the Partner Day at Adobe Summit. This event showcased innovators who are shaping the landscape of digital experiences for the future. The comprehensive list of 2025 award winners is available on Adobe's official website, celebrating the companies pushing boundaries and redefining what is possible in the digital world.
Contact Information
For further inquiries, you can reach out to:
Janet Lennon, Director of Global PR & Communications
[Contact Email]
Frequently Asked Questions
What is the significance of the Adobe Digital Experience award?
This award highlights Sinch's exceptional capabilities in enhancing customer engagement through innovative solutions, marking it as a leader in the field.
How long has Sinch been partnered with Adobe?
Sinch has collaborated with Adobe since 2019, developing solutions that enhance real-time customer interactions.
What industries benefit from Sinch's offerings?
Sinch serves various industries including financial services, retail, and healthcare, providing them with efficient communication solutions.
What awards has Sinch received in recent years?
Sinch has received multiple awards from Adobe including ISV Resell Partner of the Year in 2024 and Technology Partner of the Year in 2023.
How does Sinch ensure compliance in its communications?
Sinch adheres to stringent regulations such as GDPR, CCPA, and HIPAA to ensure secure and compliant communication for clients.
