New Opportunities for Partnerships in Merchant Services
In a fluctuating industry landscape, many processors are introducing fees that erode trust among independent sales offices (ISOs). However, SignaPay is taking a different approach by strengthening its ISO Partner Program. After significant investment and improvement, the company is thrilled to announce the opening of applications for 2026.
Challenges Faced by ISOs
ISOs have expressed growing discontent towards large processing firms due to unexpected fees and a lack of support. Examples include a notorious "security fee" that soared from $285 to $499 before retraction, highlighting a trend that adversely impacts profitability and trust within the industry.
Unlike these trendsetters, SignaPay strives for transparency and flexibility, emphasizing the importance of nurturing ISOs. Matt Nern, Executive Vice President, stated, "We've never lost sight of what ISOs actually need to succeed: control, clarity, and consistency. While others implemented new fees, we enhanced our programs and technology, positioning ourselves to support our partners in 2026 more than ever."
Supporting ISOs with Better Tools
For almost two decades, SignaPay has dedicated itself to providing ISOs with:
- Residual splits reaching up to 90%
- Dedicated partner representatives that prioritize responsiveness
- Flexible options for payouts and portfolio buyouts to aid in scaling
- Expanded partnerships to support various sectors, including CBD, firearms, and credit repair
Innovations Driving SignaPay's Growth
At the core of SignaPay's expansion is its innovative proprietary CRM and payment gateway. This shift away from third-party platforms grants SignaPay total control over account management, leading to improved efficiency and quicker responses to marketplace needs.
SignaPay’s state-of-the-art system collaborates with industry leaders like CLEAR, facilitating simplified onboarding through advanced identity verification. With features like automated underwriting for near-instant approvals and AI-driven tools, SignaPay enhances data accuracy and operational response times.
A Comprehensive Payment Ecosystem
The upgraded gateway will expedite transaction processing, including a focus on both card-not-present and card-present transactions, while also planning for ACH processing in the near future. Such capabilities allow for real-time reporting, promoting effective risk management and fostering transparency for ISOs and their merchant clients alike.
Diverse Payment Solutions for All Types of Businesses
Considered a pioneer in Dual Pricing, SignaPay’s PayLo product continues to deliver integrated solutions. Throughout 2025, the platform experienced enhancements to diversify its offerings, making it adaptable to many device types and business environments.
Among the new product advancements is the Bodega AI POS, designed specifically for small shops, reinforcing SignaPay's commitment to providing cutting-edge tools across various sectors.
Empowering through Training and Support
The introduction of EmpowerU in 2025 underscores SignaPay's commitment to education, allowing new ISO offices to train quickly and effectively. The comprehensive curriculum prepares agents for the realities of credit card processing, ensuring they possess the necessary skills to thrive in this dynamic industry.
Upon completion of training, agents gain access to SignaPay’s extensive marketing library, filled with resources that empower them to effectively close deals and operate professionally in any business context.
Continuous Support and Protection for Partners
SignaPay adopts a "Retention is Revenue" model to alleviate ISOs' concerns about client retention. The company ensures that every merchant under its umbrella receives:
- 24/7 bilingual support to address issues promptly
- AI monitoring systems to pre-emptively detect potential concerns
- A stellar BBB A+ rating showcasing their customer service quality
Ramsey Koshak, Vice President of Operations, emphasizes that SignaPay’s support model enables partners to focus on growth without the stress of managing churn rates.
Partner Christian Coronel illustrated this success: “Since joining SignaPay, I've experienced remarkable growth and have transitioned from a solo operation to a team of seven. With extensive resources at my disposal, I feel empowered to outperform my competitors.”
Opening Doors for Future Partnerships
As SignaPay opens its doors to new ISO and agent partners for 2026, it invites potential collaborators to explore a partnership tailored for mutual growth through increased support, transparent operations, and modern tools.
Matt Nern concludes, “This is the right time for ISOs to reevaluate their partnerships. If you’re looking for an ally focused on your growth rather than solely on profit margins, SignaPay is your destination.”
About SignaPay
Founded in 2006, SignaPay is a merchant services provider based in Dallas, committed to delivering innovative payment solutions and growth opportunities for ISOs across the nation. Their mission focuses on providing transparent and flexible payment solutions that foster success for both partners and merchants.
Frequently Asked Questions
What is SignaPay's ISO Partner Program?
The ISO Partner Program by SignaPay is designed to support independent sales offices with attractive residuals, comprehensive training, and responsive support.
Why are ISOs dissatisfied with large processors?
Many ISOs express frustration over rising fees, lack of clarity in operations, and insufficient support from larger processors, leading to eroded trust.
How does SignaPay enhance training for new agents?
SignaPay offers the EmpowerU eLearning platform that prepares new agents quickly with effective marketing materials and essential knowledge.
What innovative features does SignaPay's payment gateway offer?
The new payment gateway includes streamlined onboarding, real-time reporting, automated underwriting, and AI tools to enhance merchant experience.
How can interested parties start a partnership with SignaPay?
Interested ISOs and agents can apply for partnerships via the SignaPay website, where they can learn about the extensive programs available for collaborations.
