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Shields Business Solutions Enhances Service in Pennsylvania

Shields Business Solutions Enhances Service in Pennsylvania

Shields Business Solutions Enhances Service in Pennsylvania

Shields Business Solutions, a leading provider of Cash-In-Transit (CIT) services, is proud to announce its expansion into central Pennsylvania by opening a new operations facility. With a strong reputation as the largest independent CIT provider and a key ATM/ITM technology partner in the tri-state area, this development marks an important milestone in the company's 55-year legacy of delivering secure, reliable, and customer-focused service.

Commitment to Excellence

The company boasts a remarkable 99% delivery rate, which is significantly higher than the national average for armored carriers. This high standard not only reflects Shields’ commitment to accuracy but also highlights its dedication to safety and service excellence. This move is strategically designed to enhance service for its clients in the financial and commercial sectors throughout the region.

Partnerships That Matter

Shields is also celebrating 25 years as a valued NCR Channel Partner, supplying state-of-the-art ATM/ITM hardware, software, and various service solutions which aim to modernize the self-service experience. Apart from its strengths in CIT and ATM services, Shields offers comprehensive cash management and smart safe solutions tailored for different sectors including retail, healthcare, non-profit, and government organizations.

Supporting Growing Financial Corridors

The newly established facility is ideally located to provide enhanced support for the burgeoning financial and commercial corridors near Harrisburg, including various counties such as Cumberland, Dauphin, Lebanon, Lancaster, York, and Perry. This central location optimizes access to major transportation routes like I-81, I-83, and the Pennsylvania Turnpike, which facilitates shortened transit times and improved service coverage across the state.

Streamlined Cash Management Solutions

One of the main advantages of choosing Shields as a CIT partner is the assurance of secure and efficient cash management. The company diligently works to reduce operational costs while safeguarding crucial assets for its clients. By simplifying cash handling and transportation, Shields not only enables its customers to focus on their own business growth but also provides peace of mind through the expertise of seasoned industry professionals.

“Shields Business Solutions is a trusted partner who delivers on their promises. Since partnering with SBS, our cash logistics and ATM replenishment processes have become seamless,” said Kristine Good, VP Retail Operations. She went on to highlight their efficiency, reliability, and exceptional customer service that consistently exceeds expectations. “We truly value this partnership and look forward to continuing our collaboration.”

Customer-Centric Approach

Mark McGrath, the President of Shields, expressed excitement about the central Pennsylvania expansion. “Our move into central Pennsylvania allows us to bring Shields' best-in-class service model to financial institutions and businesses that value reliability, transparency, and personalized support. For more than five decades, we've taken pride in doing things the right way. This expansion reflects customer demand and our commitment to investing in the communities we serve.”

Positive Economic Impact

The new facility is poised to contribute significantly to the local economy by creating new job opportunities in operations, service, and logistics. Shields aims to not only expand its client base but also positively impact the community by supporting local hiring initiatives.

Future Directions

Founded in 1970, Shields Business Solutions continues to evolve as a premier provider of CIT, cash management, and ATM/ITM solutions across the tri-state region and beyond. The company is committed to maintaining high standards of service and actively investing in new technologies and solutions that cater to the changing needs of its customers.

Frequently Asked Questions

What is the significance of Shields' new facility in Pennsylvania?

The new facility enhances Shields' service offerings, supporting local businesses and improving the overall efficiency of cash management in the region.

How does Shields ensure high delivery rates?

Shields maintains a 99% delivery rate due to its customer-focused operations and commitment to safety and accuracy.

What types of solutions does Shields offer?

Shields provides a wide range of cash management and CIT solutions, including ATM/ITM services and smart safe technology.

Who benefits from Shields' expansion?

Local businesses, financial institutions, and the surrounding community will benefit from improved service and new job opportunities.

How long has Shields been in operation?

Shields Business Solutions has been in operation since 1970, building a strong legacy in cash management and CIT services.

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