Sectra’s Award-Winning Customer Satisfaction in Medical Imaging
International medical imaging IT and cybersecurity company Sectra (STO: SECT B) has achieved remarkable success by winning seven prestigious Best in KLAS awards for its top-tier enterprise imaging solutions, notably Sectra PACS. This accolade reaffirms the company’s commitment to delivering exceptional results in sectors including radiology across various regions.
Sectra's dedication to fostering strong relationships with its customers is evident in these accolades, with the company maintaining its status as a leader in customer satisfaction for 13 consecutive years in the US and seven in Canada. Furthermore, their recognition extends globally, landing wins in categories such as Northern Europe, Southern Europe, DACH, and the Middle East/Africa.
Commitment to Quality and Innovation
Marie Ekström Trägårdh, the Executive Vice President of Sectra AB and President of Sectra Imaging IT Solutions, highlighted the importance of trust and collaboration with the company’s clientele. She mentioned that maintaining high satisfaction levels while transitioning to cloud-based solutions demonstrates the company’s commitment to user feedback and consistent support for daily operations. These values are key factors in their success and customer's accomplishments.
A Director from a customer hospital recently expressed their satisfaction with Sectra PACS, stating that productivity improved immediately upon implementation. The expansion to additional facilities and launching new service lines, including digital pathology, has been seamless. The move to the cloud with Sectra PACS has opened unexpected opportunities, enhancing their operational capabilities.
Evolution and Impact of Sectra PACS
The journey of Sectra PACS started with its first installation for radiology in Sweden back in 1993. Since then, the company has scaled immensely, managing over 170 million imaging exams annually on a global scale. The award-winning radiology module is part of a much larger enterprise imaging solution that includes tools for pathology, cardiology, orthopedics, ophthalmology, and genomics.
As healthcare continues to evolve, Sectra's focus on integrating various imaging modules into a unified system positions it uniquely to meet healthcare demands effectively.
Upcoming Events: ECR and HIMSS 2026
For those interested in learning more about Sectra and its innovative enterprise imaging solutions, the company invites professionals to visit their booths at the upcoming ECR and HIMSS 2026 events. Engage with Sectra at booth #D02 during ECR and booth #839 at HIMSS to explore the latest developments.
About Sectra
Sectra is dedicated to creating a healthier society by enhancing healthcare efficiency through advanced technology. Since its founding in 1978 and headquartered in Linköping, Sweden, the company operates directly in 19 countries while collaborating with partners globally. In the fiscal year of 2024/2025, Sectra reported impressive sales of SEK 3,240 million, and its shares are listed on Nasdaq Stockholm.
Frequently Asked Questions
What is Sectra known for?
Sectra is recognized for its leadership in medical imaging IT solutions, specifically its enterprise imaging solutions like Sectra PACS.
How many Best in KLAS awards has Sectra received?
Sectra has received seven Best in KLAS awards for its high-quality enterprise imaging solutions.
What regions does Sectra serve?
Sectra operates in various regions globally, including North America, Europe, the Middle East/Africa, and Oceania.
When was Sectra PACS first implemented?
The first implementation of Sectra PACS for radiology took place in Sweden in 1993.
What are the upcoming events for Sectra?
Sectra will participate in ECR and HIMSS 2026, showcasing their innovative solutions and offerings.
