Ryan Ross Takes the Helm as CEO of Total Wine & More
Total Wine & More, a leader in fine wine, spirits, and beer retailing, is set to embark on a transformative journey with the appointment of Ryan Ross as its new Chief Executive Officer. Effective from January 12, 2026, Ryan's addition signals a significant step forward for the company, which is known for its exceptional selection and customer-centric approach.
Ryan Ross: A Wealth of Experience
With over 25 years entrenched in the retail and e-commerce sectors, Ryan brings a wealth of knowledge and expertise to Total Wine & More. His previous roles include President of Neiman Marcus Brand and Head of Customer Insights at NMG, along with key positions at renowned brands such as Williams Sonoma and HSN. Throughout his career, Ryan has been recognized for his ability to drive growth, enhance customer experiences, and cultivate high-performing teams.
The Vision for Growth
As David Trone and Robert Trone, the owners of Total Wine & More, expressed, Ryan's leadership and innovative approaches are viewed as integral to steering the company towards new avenues of growth and success. A forward-thinking and dynamic leader, Ryan aims to continue the company’s legacy while fostering an atmosphere of collaboration and excellence.
Commitment to Customers and Culture
In his own words, Ryan conveyed his excitement about joining Total Wine & More, stating, "I'm proud to join such an exciting and growing organization. Total Wine & More has built an incredible foundation, and I look forward to honoring its culture of partnership and collaboration while bringing an innovative, customer-centric mindset to build high-performing teams and guide the company into its next era of growth." This reflects not only his commitment to the company's mission but also his determination to enhance the overall customer experience.
What Lies Ahead for Total Wine & More
Founded in 1991, Total Wine & More has established itself as America's largest independent retailer of fine wine, spirits, and beer, boasting over 280 stores across 30 states. The company is well-known for its dedication to providing the best prices, selection, and services in the industry. With Ryan at the helm, expectations are high for continued innovation that connects people through joyful experiences and unmatched value.
About Total Wine & More
Total Wine & More strives to create memorable customer experiences. They believe in the importance of delivering quality products, knowledgeable staff, and a commitment to serving their communities. This mission is brought to life in each store, contributing to their reputation as a trusted destination for wine, spirits, and beer enthusiasts alike.
Frequently Asked Questions
Who is Ryan Ross?
Ryan Ross is the new Chief Executive Officer of Total Wine & More, bringing over 25 years of retail experience.
What will Ryan Ross focus on as CEO?
Ryan plans to enhance growth, elevate customer experience, and maintain a culture of collaboration at Total Wine & More.
When does Ryan Ross officially start?
Ryan Ross will officially take over as CEO on January 12, 2026.
What is Total Wine & More known for?
Total Wine & More is recognized as America’s largest independent retailer of fine wine, spirits, and beer.
How many stores does Total Wine & More operate?
The company operates over 280 stores across 30 states, emphasizing quality selection and customer service.
