First Watch Appoints Rob Conti as Chief Information Officer
First Watch Restaurant Group, Inc. (NASDAQ: FWRG), a prominent name in daytime dining, has made a notable leadership change by promoting Rob Conti to the position of Chief Information Officer. Since joining the company in 2019, Conti has been a vital part of the team, having previously held the role of Senior Vice President of Information Technology. With over 25 years of extensive experience in technology solutions across various hospitality sectors, he has become an invaluable asset in enhancing First Watch's operations.
In his new capacity, Rob Conti will be responsible for developing the company’s IT strategy and roadmap, which includes the successful execution of a range of technology initiatives. Chris Tomasso, CEO and President, commended Conti's contributions, saying, "Rob joined First Watch during a crucial time when our IT system was just beginning to take shape. His leadership has significantly improved our technological framework to support our dynamic growth strategy." This commitment to refining operational systems highlights Conti’s focus on the organization’s core values, ensuring that IT solutions meet the needs of operators, employees, and customers alike.
Significant Achievements and Initiatives
Throughout his time at First Watch, Conti has played a key role in launching several essential company systems. Some of his notable achievements include the development of a comprehensive business intelligence platform designed to enhance decision-making, a strong cybersecurity program to protect organizational data, and innovative solutions such as pay-at-the-table functionalities and advanced kitchen display systems (KDS).
Conti has been recognized by industry peers, earning accolades as one of the most influential restaurant executives by Nation’s Restaurant News in 2021. This recognition emphasizes his capability to drive innovative technology strategies within the fast-paced restaurant industry.
A Wealth of Experience in Hospitality Technology
Before making significant contributions at First Watch, Conti spent over 18 years at Hard Rock International, where he held various IT leadership roles, ultimately serving as Vice President of Technology. His responsibilities included overseeing global IT infrastructure and operations, implementing vital security protocols, and ensuring compliance across more than 200 locations worldwide. Additionally, Conti’s decade-long experience with The Walt Disney Company in restaurant operations has provided him with a strong foundation in customer-focused service delivery.
Looking Ahead
Conti shared his excitement about his new role, stating, "I am honored to continue serving our Home Office, shareholders, and most importantly, our restaurant teams and customers. Technology has always been a crucial part of the hospitality industry, and as we move forward, I am eager to further evolve our technology solutions at First Watch." This commitment underscores his dedication to ongoing improvement and innovation, ensuring that First Watch stays at the forefront of the daytime dining sector.
About First Watch
First Watch is a renowned daytime dining establishment celebrated for its freshly prepared breakfast, brunch, and lunch offerings. The restaurant has received numerous accolades for its delightful menu, which features favorites like the Quinoa Power Bowl, Farm Stand Breakfast Tacos, Avocado Toast, and the signature Million Dollar Bacon. In 2023, First Watch was recognized as the top restaurant brand in Yelp's list of the most-loved brands in the U.S., solidifying its strong presence in the dining landscape. With over 535 locations across 29 states, the restaurant has established itself as a top workplace, being named a Top 100 Most Loved Workplace in 2022 and 2023 by Newsweek. To learn more about First Watch, visit www.firstwatch.com.
Frequently Asked Questions
Who is Rob Conti?
Rob Conti is the Chief Information Officer at First Watch, having recently been promoted from his previous role as Senior Vice President of Information Technology.
What is First Watch known for?
First Watch is known for its award-winning daytime dining concept, specializing in made-to-order breakfast, brunch, and lunch using fresh ingredients.
What initiatives has Rob Conti implemented at First Watch?
He has implemented several initiatives, including a business intelligence platform, a cybersecurity program, and pay-at-the-table solutions.
How many First Watch locations are there?
First Watch operates over 535 locations across 29 states.
What awards has First Watch received?
First Watch has received multiple awards, including being named a Top 100 Most Loved Workplace and accolades for its breakfast and brunch offerings.
