Introducing EmpoweredDecisions! Digital MSK Solution
American Specialty Health (ASH) is making waves in the field of musculoskeletal (MSK) healthcare with its latest offering, EmpoweredDecisions!™ Digital MSK Self-Care Recovery Solution. This innovative digital self-care tool is set to enhance recovery options for members within health plans and employers, broadening access and promoting self-guided care.
Access to Over 100 Million Members
Effective from the start of the year, this digital self-care tool is now part of the services provided by ASH's dedicated Virtual Physical and Occupational Therapy programs. With an impressive reach to more than 100 million eligible members, EmpoweredDecisions! allows individuals to navigate their injury recovery and pain management processes with ease.
Cost-Effective Care Solutions
ASH's approach facilitates integration into existing health plans. As a subsidized program, EmpoweredDecisions! can be seamlessly included in standard benefits of health plans or positioned as supplemental coverage for employers. For those opting into ASH’s services independently, the solution is available at no added cost when enrolled in ASHCare's Virtual PT/OT program, which is funded by members. Virtual sessions with licensed therapists are accessible for a nominal fee of just $65.
Exceptional Member Satisfaction
Member satisfaction scores for ASH's Virtual PT and OT services reveal a strong preference for this innovative approach, boasting a high Net Promoter Score (NPS) of 76, and a remarkable average member rating of 4.89 out of 5 for virtual sessions. This statistic underscores the effectiveness and quality of care provided through ASH’s digital initiatives.
Personalized Recovery Plans
EmpoweredDecisions! is designed for individuals managing varied health concerns like acute injuries and chronic pain, facilitating a self-directed recovery plan customized to personal needs. Members begin their journey through a straightforward digital intake questionnaire that focuses on safety precautions relevant to their conditions. This helps ensure that their self-care regimen is both appropriate and effective.
Robust Program Features
The comprehensive digital plan includes:
- Guided video sessions featuring therapeutic exercises designed by expert physical therapists.
- Resources for meditation, self-care, sleep improvement, and stress management.
- Educational tools aimed at fostering behavioral shifts and managing chronic pain.
- Accessibility to knowledgeable ASH Member Concierges for any inquiries.
- No costly technology or AI-driven devices required to participate.
According to Nicole Golding, MD, FAAPMR, CHCQM and senior medical director at ASH, the EmpoweredDecisions! solution is transformative, allowing members to manage their musculoskeletal health autonomously. This reduces dependency on external intervention and provides pathways for improvement through evidence-based digital tools.
Future Growth and Member Empowerment
Looking ahead, ASH plans to introduce additional modules in the coming year, enhancing the digital self-care experience while continually prioritizing member empowerment and health enhancement. George DeVries, ASH's CEO, emphasized the importance of these innovations for both employers and their employees, highlighting the significant cost savings and improved accessibility they bring.
Overall, EmpoweredDecisions! signifies a step forward for healthcare, supporting individuals in their recovery journey while contributing to the broader goal of reducing healthcare expenditures. ASH remains committed to developing innovative solutions that address the specific needs of their members, making healthcare more affordable, accessible, and user-friendly.
Frequently Asked Questions
What is EmpoweredDecisions!?
EmpoweredDecisions! is a Digital MSK Self-Care Recovery Solution launched by American Specialty Health, designed to help members with self-guided recovery plans.
Who can access this service?
All members enrolled in health plans offering ASH's Virtual Physical and Occupational Therapy programs can access the EmpoweredDecisions! tools.
How much does it cost to use EmpoweredDecisions!?
The platform is available at no charge for most users, while access to virtual PT or OT sessions costs $65 per session.
What benefits does the program provide?
The program includes personalized action plans, educational content, and exercise videos aimed at enhancing recovery and pain management.
What is the satisfaction rate of ASH's virtual services?
ASH's virtual PTs and OTs have received excellent ratings, averaging an impressive 4.89 out of 5 from members using the services.
