Revolutionizing Communication: LeapXpert's Latest Innovation

LeapXpert Launches WhatsApp Calling for Microsoft Teams

Breakthrough enables enterprise professionals to place WhatsApp voice calls for the first time, building on LeapXpert's award-winning Microsoft Teams integration

LeapXpert, a leader in responsible business communication, has launched an innovative WhatsApp Calling feature for Microsoft Teams, marking a significant advancement in enterprise communication. This new capability allows professionals to initiate WhatsApp voice calls directly from Teams, ensuring that they maintain a single professional identity across various modes of communication, including chat, voice, and file sharing.

This launch addresses a longstanding gap in the communication needs of both employees and clients. With the integration of WhatsApp calls, LeapXpert enables seamless communication on a popular platform while ensuring that organizations can maintain necessary oversight and governance.

Bridging the Gap Between WhatsApp and Teams

The growing reliance on WhatsApp by clients has highlighted the need for a unified approach to managing communications within Microsoft Teams. LeapXpert has effectively responded to this demand by launching a native integration that allows WhatsApp messaging within Teams. Today’s extension to voice calls is a natural progression, providing the first solution that harmoniously combines both WhatsApp chat and voice calls within a governed experience.

Avi Pardo, Co-founder and CBO of LeapXpert, expressed pride in being the first to utilize Meta's new Cloud API for voice, enhancing their governed Teams integration with WhatsApp voice capability. This development effectively closes an oversight gap while delivering the seamless experience clients have come to expect.

Why This Innovation Matters

The Importance of a Unified Experience

LeapXpert’s solution eliminates friction and reduces the complexity of IT operations by providing a single platform for Teams-to-WhatsApp interactions, whether through voice or messaging. This integration fosters enterprise trust as client-facing teams can confidently engage clients via WhatsApp calls and chats without governance concerns.

According to Binh Tran, Head of Product at LeapXpert, the demand for seamless transitions between text, voice, and file-sharing capabilities has been significant. By implementing compliant WhatsApp calls, LeapXpert empowers enterprises to connect with their customers in any communication format—securely and compliantly.

Upcoming Launch Events

To showcase this exciting WhatsApp Calling solution, LeapXpert will participate in several key events. Attendees can discover the capabilities of this feature at the upcoming conferences, including the NSCP National Conference and XLoD London, where LeapXpert will share in-depth insights into their offering.

About LeapXpert

LeapXpert is a pioneering company in responsible business communication, dedicated to providing enterprises with secure and compliant communication solutions that ensure peace of mind. The LeapXpert Communications Platform enhances communication efficiency between employees and clients via popular consumer messaging channels while improving productivity through Communication Intelligence. Headquartered in New York, LeapXpert has global reach with additional offices located in London, Tel Aviv, and across Asia. Hundreds of enterprise clients turn to LeapXpert daily for Digital Communications Governance & Archiving (DCGA) solutions.

Frequently Asked Questions

What is the latest feature introduced by LeapXpert?

LeapXpert has introduced WhatsApp Calling for Microsoft Teams, allowing users to make voice calls through WhatsApp directly within Teams.

How does this innovation benefit enterprise communication?

This solution unifies the messaging and voice calling experience, simplifying communication and ensuring compliance and governance within organizations.

Who can use the WhatsApp Calling feature?

Enterprise professionals who use Microsoft Teams can now utilize this feature to enhance their communication with clients.

What events will LeapXpert be presenting at?

LeapXpert will present their WhatsApp Calling solution at notable events such as the NSCP National Conference and XLoD London.

What values does LeapXpert uphold in its services?

LeapXpert is committed to providing governed, compliant, and secure communication solutions that enhance productivity and decision-making for enterprises.

About The Author

My name is Dylan Bailey, and I am 28 years old. I am an author and an expert on the stock market who specializes in publicly traded companies. Early fascination with the stock market inspired me to seek a finance degree and then delve deeply into the world of stocks. I have developed over the years my abilities to spot investment prospects, assess business performance, and analyze market trends.

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