Revolutionizing Airline Retail with ARC's New System
In an exciting development for the air travel industry, the Airlines Reporting Corporation (ARC) has introduced a pioneering orders-based reporting and settlement system. This significant innovation signifies a move away from traditional ticket-based practices, paving the way for a dynamic and customer-friendly approach in airline operations.
Transforming Air Travel Operations
The new orders-based model allows airlines and travel agencies to report and settle transactions not merely through ticket sales but through a comprehensive orders framework. This change is a vital step in modernizing airline retailing. By enabling real-time data exchange and offering expanded reporting capabilities, ARC aims to create a more streamlined and efficient travel experience for both agencies and airlines.
About the New System
The first phase of ARC's orders system focuses on facilitating the reporting of orders made with cash payments. This innovative approach also supports transactions through various platforms, including global distribution systems (GDS) and newer structures like the New Distribution Capability (NDC). Such adaptability ensures that ARC's services meet the diverse requirements of its customers across the travel spectrum.
Collaboration for Success
In the development of this groundbreaking system, ARC has engaged closely with advisory councils composed of airlines, travel agencies, and technology providers. This collaboration has been critical in shaping a reliable system based on industry standards that cater to the varying needs of airline and agency stakeholders. Sarah Boyd, a leader at ARC, emphasized the importance of this shift. "Orders represent a fundamental change in the way we conduct our business, ensuring that our customers are fully prepared for the future of airline retailing," she stated.
Leadership and Vision
Newly appointed Head of Orders at ARC, George Bryan, highlighted the significance of collaboration in this transition. He remarked, "The shift towards an orders-based reporting format must be deliberate and scalable, enabling all parties to access essential data needed for effective business operations." This vision underscores ARC's unique position in fostering partnerships within the distribution ecosystem.
Empowering the Travel Industry
With the launch of this orders-based reporting system, ARC reaffirms its commitment to supporting airlines and travel agencies in navigating the complex world of travel distribution. By simplifying backend processing and enhancing service capabilities, ARC is not just keeping pace with industry changes but is also leading them. The overarching goal is to deliver a more customer-centric travel experience that benefits everyone involved in the travel lifecycle.
About Airlines Reporting Corporation (ARC)
ARC is the central hub of data for the air travel industry, underpinned by a vast ticketing dataset that encompasses over 24 billion passenger flights handled by more than 480 airlines globally. Each year, ARC manages and processes transactions exceeding $100 billion from U.S.-based travel agencies. The organization's efforts not only enhance reporting and settlement but also cultivate collaboration among airlines, corporations, and travel agencies to develop a vibrant air travel retail ecosystem.
Frequently Asked Questions
What is ARC's new orders-based reporting system?
ARC's orders-based reporting system allows airlines and agencies to manage transactions through orders instead of traditional ticket sales, enhancing operation efficiencies.
How does this system benefit travel agencies?
The new system streamlines reporting and settlement processes, providing real-time data and insights that help agencies serve customers better.
Who developed the orders-based reporting system?
ARC collaborated with advisory councils of airlines, travel agencies, and technology providers to develop a system that meets industry needs.
In what ways does this system support modern distribution capabilities?
The system supports transactions through both global distribution systems and the New Distribution Capability, adapting to current technology trends.
How does ARC contribute to the air travel industry?
ARC connects the air travel ecosystem by providing comprehensive data services and fostering collaboration among airlines, agencies, and partners.
