Qualifacts Achieves ISO 42001:2023 Certification for AI
Qualifacts, a leader in AI-driven electronic health records and data solutions, has announced a significant milestone in its journey towards integrating cutting-edge technology in behavioral health services. The company proudly stands as the first electronic health record (EHR) provider to earn the prestigious ISO 42001:2023 certification for Artificial Intelligence Management Systems. This certification highlights its commitment to maintaining high standards in the development and deployment of AI technologies.
Recognizing Leaders in AI Certification
Qualifacts is not alone in this achievement, as it joins the ranks of industry giants like AWS and Google who have also received the ISO 42001:2023 certification. This benchmark instills confidence among healthcare organizations regarding the quality and reliability of AI applications in clinical settings, as Qualifacts remains eager to assist these organizations in navigating the evolving landscape of AI regulations.
CEO's Vision for Ethical AI Practices
In a statement reflecting the importance of this certification, Josh Schoeller, CEO of Qualifacts, expressed that achieving ISO 42001:2023 is more than just fulfilling technical criteria. It signifies their ongoing commitment to ethical business practices across the whole organization. Qualifacts focuses on delivering innovations within the regulated realm of healthcare while ensuring compliance, data security, and patient privacy are always prioritized.
Benefits of ISO Certification for Clients
With the ISO 42001:2023 certification, Qualifacts brings numerous advantages to the table:
- Strengthened cybersecurity protecting sensitive data.
- Boosted trust and transparency in artificial intelligence systems.
- Enhanced risk management capabilities aimed at reducing potential threats.
Supporting Healthcare Professionals with Responsible AI
Data from recent studies reveals that healthcare professionals spend about 28 hours a week on administrative tasks, causing burnout for many. As time-intensive responsibilities weigh on clinical staff, Qualifacts addresses this pressing issue by implementing AI solutions crafted specifically for behavioral health and human services organizations. Their goal is to ensure that technology aligns with stringent governance and security requirements applicable to healthcare providers.
Transforming Clinical Workloads with AI Solutions
Qualifacts iQ, the innovative AI tool developed by Qualifacts, was designed with the intention of streamlining administrative processes. Launched in 2024, this tool is currently utilized by over 150 organizations, successfully reducing note-taking time by an impressive 80%. This significant decrease allows healthcare providers to dedicate more time to patient care rather than paperwork.
Innovative Applications and Expanding Services
As part of its ongoing AI initiative, Qualifacts expanded its offerings with Qualifacts iQ Assistant in July 2025. Since its introduction, the assistant has been embraced by over 440 organizations, proving invaluable in simplifying onboarding processes and providing real-time support. This ensures that clinicians can focus on their patients, thereby enhancing their service delivery while combating administrative burdens.
Looking Ahead: Further Innovations
Qualifacts is actively collaborating with leaders in behavioral health and enterprise partners to develop Qualifacts iQ Agent. This upcoming innovation aims to automate resource-heavy operational tasks which will enable administrative staff to concentrate on strategic initiatives intended to improve patient access and elevate overall care quality.
About Qualifacts
Celebrating 25 years in the industry, Qualifacts is a premier provider of AI-integrated electronic health record (EHR) solutions tailored for behavioral health and human services organizations. The company, with its award-winning platforms—Credible, CareLogic, and InSync—focuses on ensuring that behavioral health providers can devote their efforts to what matters most: delivering high-quality care that results in better patient outcomes. Serving over 2,700 organizations nationwide, including many Certified Community Behavioral Health Centers (CCBHCs), Qualifacts is dedicated to simplifying the experience of healthcare providers while enhancing compliance and solidifying the provider-client relationship.
Frequently Asked Questions
1. What is ISO 42001:2023 Certification?
ISO 42001:2023 Certification is an international standard that ensures organizations manage AI systems effectively and ethically, aligning with regulations.
2. What impact does ISO certification have on Qualifacts' services?
The certification affirms Qualifacts' commitment to cybersecurity, transparency, and responsible AI ethics, enhancing client trust in their solutions.
3. How does Qualifacts iQ benefit healthcare providers?
Qualifacts iQ streamlines administrative tasks, minimizing time spent on note-taking and maximizing patient care efficiency for healthcare providers.
4. How many organizations utilize Qualifacts' AI solutions?
Over 440 organizations currently make use of Qualifacts' AI solutions, such as the iQ Assistant, improving their operational effectiveness.
5. What future innovations is Qualifacts working on?
Qualifacts is developing the Qualifacts iQ Agent, which aims to automate operational responsibilities, further freeing up staff to focus on patient care.
