Quadient Enhances Accessibility in Human Resources Communication
Quadient (Euronext Paris: QDT) is making significant strides in automating customer communications, especially concerning accessibility compliance. Recently, a well-known provider of integrated benefits, payroll, and human resource solutions has chosen Quadient's customer communications management platform, Quadient Inspire, to ensure their communications meet stringent accessibility standards.
Compliance with Accessibility Standards
The pressing need for compliance with Section 508 regulations influenced this decision. This law mandates that documents be accessible to people with disabilities, ensuring equal access to information. Previously, the service provider faced potential legal challenges and the risk of losing valuable contracts due to delays with their former communication solutions. Recognizing the urgency, they turned to Quadient for a swift resolution.
Swift Implementation of Compliance Solutions
Within just 30 days, Quadient delivered a comprehensive solution that enabled this organization to achieve full compliance with accessibility requirements. This included the development of accessible nested tables, which are crucial for ensuring that complex data is available and understandable to all users. By meeting these regulatory needs, Quadient not only safeguarded their client from legal repercussions but also reinforced a long-term business partnership.
Expert Insights from Quadient
According to Chris Hartigan, the Chief Solution Officer of Digital Automation at Quadient, the choice to utilize Quadient Inspire illustrates the platform's capacity to support businesses in highly regulated environments. He emphasized, "Our customer's choice of Quadient Inspire underscores our ability to deliver efficient and impactful solutions for highly regulated industries. By achieving Section 508 compliance within very strict timelines, we enabled our customer to meet critical deadlines while ensuring accessible, engaging communications for their federal client. This project highlights the value Quadient brings in helping organizations create personalized, inclusive communications that build trust and strengthen customer relationships across all channels.”
Quadient's Growing Leadership in the Market
Quadient stands out as a leader in the realm of cloud-based omnichannel customer communications management. The company was recently recognized in the IDC MarketScape: Worldwide Automated Document Generation and Customer Communications Management Solutions 2024 for its innovative contributions to the field. In addition, Quadient has experienced remarkable growth, outpacing many of its competitors in 2023, showcasing its effectiveness in providing tailored solutions to meet diverse customer needs.
Empowering Businesses Through Digital Transformation
Quadient’s technology not only addresses the immediate requirements for compliance but also supports organizations in their broader digital transformation efforts. Their platform empowers businesses of every size to increase operational efficiency while enhancing customer experiences. Their strategic position within the market demonstrates a commitment to innovation and customer-centric solutions.
About Quadient
As a global automation platform, Quadient facilitates secure and sustainable business connections via both digital and physical channels. The company plays an essential role in helping businesses unlock new efficiencies and curate meaningful experiences for their customers. Listed under compartment B of Euronext Paris (QDT) and featured in indices like CAC® Mid & Small and EnterNext® Tech 40, Quadient shares offer robust investment opportunities.
Company Contacts
Sandy Armstrong
VP of Media & Communications, Sterling Kilgore
+1-630-699-8979
sarmstrong@sterlingkilgore.com
Joe Scolaro
Global Press Relations Manager, Quadient
+1 203-301-3673
j.scolaro@quadient.com
Frequently Asked Questions
What is Quadient Inspire?
Quadient Inspire is a customer communications management platform designed to help organizations automate and streamline their communication processes.
How does Quadient ensure compliance with accessibility standards?
Quadient provides solutions that meet various regulatory requirements, such as Section 508, by creating accessible content that can be easily understood by individuals with disabilities.
What industries benefit from Quadient's communications solutions?
Quadient's solutions are especially beneficial for highly regulated industries including human resources, healthcare, and government sectors.
What recent achievements has Quadient accomplished?
Quadient was recognized in the IDC MarketScape for its leadership in automated document generation and customer communications management, and reported rapid growth in 2023.
How can businesses learn more about Quadient?
Businesses can find more information about Quadient's services and solutions by visiting their website at www.quadient.com.
