Quadient Signs Multi-Million Contract with Leading Insurer
Quadient (Euronext Paris: QDT), a frontrunner in automation solutions, has successfully secured a substantial agreement worth €6.5 million with one of the largest publicly traded property and casualty insurance companies globally. This considerable project, scheduled to take place over five years, signifies a major step in the digital transformation of customer communications throughout the insurer's broad operations.
Agreement Details
As part of this multi-year contract, the insurer will deploy Quadient Inspire, a celebrated Customer Communications Management (CCM) platform. The platform will function as a cloud-hosted managed service, enabling a centralized management strategy aimed at optimizing and streamlining customer communications across the entire organization.
Why Choose Quadient?
This prominent insurance firm operates in over 50 countries and has faced difficulties managing numerous customer communication templates. Traditionally, these templates have relied on a complicated mixture of outdated and custom systems, which have impacted their operational efficiency. After an extensive evaluation process spanning several years, they selected Quadient due to its expertise in managing large-scale, multi-regional deployments and its dependable technology solutions.
Enhancing Communication Management
With Quadient Inspire, the insurer plans to consolidate around 70,000 communication templates, paving the way to retire many legacy systems. This change is expected to not only improve their responsiveness to market shifts but also maintain regulatory compliance on a global level.
Insights from Experts
Chris Hartigan, Chief Solution Officer for Digital at Quadient, expressed his enthusiasm for this partnership, stating, “Gaining the confidence of such a notable global insurer shows our dedication to building lasting customer relationships. Through the implementation of our unified platform, they can greatly simplify their operations and position themselves for future growth.”
Advantages of Quadient Inspire
In addition to improving communication management, Quadient's cloud-based platform eases the workload on the insurer's IT teams, allowing them to direct their attention toward more strategic projects. This alliance offers the insurer access to a skilled team of certified experts ready to support their extensive operational needs while promoting innovation and operational efficiency.
About Quadient
Quadient is more than just a service provider; it serves as a global automation platform that facilitates secure and sustainable business interactions across both digital and physical channels. The company supports organizations in their journey toward digital transformation, enhancing operational efficiency and improving customer experiences. Quadient is listed on Euronext Paris (QDT) and is included in key indices like the CAC Mid & Small and EnterNext Tech 40.
For additional information about Quadient and its offerings, visit their official website at www.quadient.com.
Frequently Asked Questions
What is Quadient's recent deal about?
Quadient has landed a €6.5 million deal with a major insurer to enhance its customer communication using the Inspire platform.
How long is the contract for Quadient’s services?
The contract spans five years, with a focus on transforming customer communications digitally.
What challenges does the insurer face?
The insurer has been tackling the management of over 70,000 outdated communication templates from various legacy systems.
What makes Quadient Inspire significant?
Quadient Inspire is a powerful Customer Communications Management platform that streamlines and improves organizational communication with customers.
Who exactly is Quadient?
Quadient is a global leader in automating secure and effective business communications, helping companies worldwide navigate their digital transformations.
