Quadient and Evri Strengthen Their Strategic Collaboration
Quadient (Euronext Paris: QDT), a prominent global platform known for its automation solutions, is thrilled to share news about an amplified partnership with Evri, a leading parcel delivery service in the UK. This evolving alliance aims to enhance parcel delivery options and improve customer experience.
Expanding the Network of Smart Lockers
As part of this renewed agreement, Evri is set to introduce 2,000 additional Parcel Pending by Quadient smart lockers across the UK soon. This strategic rollout is aimed at improving out-of-home delivery alternatives and it signifies Quadient’s ongoing commitment to developing an open and carrier-neutral locker network.
Meeting Consumer Demand
This development aligns with the increasing consumer expectation for secure and convenient parcel services, particularly spurred by the growth of consumer-to-consumer (C2C) marketplaces. The partnership will enable Evri to adopt a significant portion of Quadient’s locker infrastructure, including the popular Drop Box functionality, designed to ease the return process and elevate the overall customer experience.
Building a Convenient Future
“Our goal is to provide innovative delivery solutions that align with our customers' evolving needs,” said Pauline Potter, Director of Transformation at Evri. “By deepening our collaboration with Quadient, we are significantly expanding our network of pick-up and drop-off points, making parcel transactions more accessible and user-friendly for everyone. This initiative supports our aspiration to grow our ParcelShop and Locker network to over 25,000 locations by 2030, ultimately more than doubling our drop-off points for customers.”
Accessibility and Convenience for All
The Parcel Pending by Quadient lockers serve all carriers and services, offering a secure, 24/7 access solution for deliveries, returns, exchanges, and other services. This feature provides unparalleled convenience for both urban and rural customers, catering to the diverse needs of the community.
Innovating Last-Mile Delivery Together
Since February 2023, Evri has been the pioneering UK carrier integrating Quadient’s Drop Box and printing functionalities. This partnership underlines a mutual focus on transforming last-mile delivery logistics to better align with customer expectations concerning flexibility and accessibility.
A Shared Ambition
“This collaboration marks an exciting phase in our mission to innovate last-mile delivery, making it smarter and more efficient,” explained Katia Bourgeais Crémel, EVP Parcel Locker Solutions Europe at Quadient. “Integrating Evri’s national reach with our locker technology creates a holistic ecosystem that not only addresses customer needs but also contributes to a more sustainable delivery model.”
Join Us at Upcoming Events
Gary Winter, Vice President of Global Strategic Initiatives at Quadient, and David Saenz, Chief Commercial Officer at Evri, will present a joint session titled “Out of Home Is Changing – How Carriers Can Lead with Locker Infrastructure” at an upcoming expo. Attendees will discover how Quadient’s open locker network enhances benefits for carriers, businesses, and consumers alike.
About Quadient
Quadient operates as a global automation cornerstone, facilitating secure and sustainable connections between businesses through multiple channels. Whether small or large, Quadient offers comprehensive support in digital transformation, enhancing operational efficiency and fostering meaningful customer interactions.
About Evri
Evri Group combines various elements of parcel delivery, including Evri, DHL eCommerce UK, and UK Mail, to establish itself as the leading parcel delivery service in the UK. With a mission to seamlessly connect people with their packages, Evri delivers close to 900 million parcels annually, all while maintaining exceptional customer service as evidenced by nearly 4 million positive reviews.
Frequently Asked Questions
What is the significance of the partnership between Quadient and Evri?
This partnership enhances the network of parcel delivery options and improves customer experience through innovative solutions.
How many new smart lockers will Evri be activating?
Evri will be adding 2,000 smart lockers across the UK as part of this extended partnership.
What are the benefits of the Parcel Pending by Quadient lockers?
These lockers provide secure, 24/7 access for deliveries and returns, enhancing convenience for consumers in urban and rural areas.
What is Evri's ultimate goal for its Locker network?
Evri aims to expand its ParcelShop and Locker network to over 25,000 locations by 2030, more than doubling its drop-off points.
What role does Quadient play in the collaboration?
Quadient offers its innovative locker technology, facilitating efficient last-mile delivery that meets consumer expectations for accessibility and security.
