PSI Services Chosen for IRS Enrolled Agent Exam Program
PSI Services (PSI), an industry leader in testing solutions, has recently secured a contract with the Internal Revenue Service (IRS) to administer the Enrolled Agent Special Enrollment Examination (EA-SEE). This program plays a pivotal role in ensuring that tax professionals are competent and maintain the highest ethical standards while representing taxpayers.
Comprehensive Support for the EA-SEE Program
Starting from May 2026, PSI will provide extensive support for the EA-SEE Program. This will include scheduling exam appointments, developing and maintaining exams, ensuring secure delivery, providing candidate support, managing secure data handling, and result reporting. Candidates will be able to access a network of secure test centers throughout the U.S. and utilize remote online proctoring options both domestically and internationally by July 2026. This collaboration emphasizes PSI's capability to deliver innovative and cost-effective solutions while maintaining quality standards.
Commitment to High Standards
Janet Garcia, CEO of PSI, expressed her gratitude for the opportunity to support the IRS's mission. She highlighted PSI's decades of experience in offering secure, high-stakes testing services to federal agencies, reassuring that they will implement their expertise to enhance the EA-SEE Program. Through innovation and security, PSI aims to assist in the modernization of this essential credential.
Rigorous Test Development and Management
Under the contract, PSI will oversee all aspects of the exam development process by employing an in-house team of expert psychometricians and experienced test developers. This rigorous approach ensures that the EA-SEE remains relevant and legally defensible, addressing the dynamic needs of the IRS and the Enrolled Agent community.
Key Benefits of PSI's Testing Solutions
PSI's execution of the EA-SEE will provide numerous advantages, including:
- Access to more than 550 high-security test centers nationwide.
- A unique online proctoring solution available for international candidates, while upholding strict IRS security protocols that require all PSI employees with access to sensitive information to be U.S. citizens with a thorough background check.
- A well-trained, background-checked candidate support team.
- Leading-edge testing security measures, including advanced identification verification and AI-enhanced security techniques.
Advancing Tax Professional Standards
Kimberly Rogers, the Director of the Return Preparer Office at the IRS, emphasized the organization’s commitment to upholding the highest standards for Enrolled Agents, who are vital tax professionals. The collaboration with PSI not only ensures a secure, candidate-focused testing experience but also promotes an efficient solution that adapts to the evolving demands of today’s aspiring Enrolled Agents.
Every year, over 29,000 EA-SEE tests are administered, forming a cornerstone of the IRS Return Preparer Office's regulatory initiatives. With nearly 80 years of experience and compliant cloud security, PSI has established itself as a trusted partner in the federal sector, providing secure testing solutions to various agencies, including the Federal Aviation Administration (FAA) and U.S. Customs and Border Protection (CBP). This recent award further solidifies PSI's position as a leader in government credentialing and licensure.
About PSI Services
PSI Services collaborates with clients amidst an ever-evolving economic landscape, successfully delivering over 28 million tests annually. Their commitment ensures exceptional experiences for test-takers, innovative delivery solutions, and adherence to best practices in test development.
PSI's extensive history in the testing industry is rooted in proven methodologies, leveraging advanced technology and comprehensive operational expertise. The primary focus remains on providing seamless and equitable testing experiences without sacrificing integrity. This commitment is evident across various testing formats, be it through authorized test centers, secure remote online testing, and diverse delivery options.
The company proudly develops and administers licensure and certification tests across multiple sectors, including insurance, real estate, barbering and cosmetology, trades, and many specialized fields in healthcare, finance, and IT.
Frequently Asked Questions
What is the EA-SEE Program?
The EA-SEE Program is a specialized examination developed for Enrolled Agents, ensuring they meet federal standards in service and compliance.
How will PSI support the EA-SEE Program?
PSI will manage exam scheduling, development, secure testing, candidate support, and result reporting for the EA-SEE.
What unique solutions does PSI offer for testing?
PSI provides over 550 secure testing centers and online proctoring solutions to ensure the security and integrity of the testing process.
Who benefits from the EA-SEE Program?
The program assists tax professionals in obtaining credentials that uphold standards of competency and integrity when representing taxpayers.
How has PSI demonstrated its credentials?
PSI has a nearly 80-year legacy in secure testing and maintains a reputation for delivering reliable solutions across federal agencies.
