PSEG Long Island Expands Operations Agreement for Future Growth
In a significant move towards enhancing electric service reliability and operational excellence, Public Service Enterprise Group (PSEG) has successfully secured the extension of its operations services agreement with the Long Island Power Authority (LIPA). With this approved extension, PSEG Long Island will continue to manage the electric grid on Long Island and in the Rockaways, solidifying PSEG's commitment to delivering reliable energy services.
Leadership Changes Mark New Beginning
Alongside this important contract extension, Scott Jennings has been appointed as the new president and chief operating officer of PSEG Long Island, effective January 5, 2026. Jennings brings with him over 27 years of experience within PSEG, having held various leadership roles, most recently as senior vice president of Finance, Planning, and Strategy. His appointment comes as the company aims to continue improving customer experiences and operational performance.
Continuity and Experience in Leadership
Jennings takes over from David Lyons, who served as interim president and COO since May 2022. The board recognized Lyons for his 45 years of dedicated service, wishing him well in his retirement. Ralph LaRossa, PSEG's chair and CEO, expressed confidence in Jennings’ leadership, highlighting his extensive experience and strategic vision for maintaining energy affordability.
A Pledge for Reliability and Affordability
Upon his appointment, Jennings remarked on the importance of collaboration with LIPA and the workforce to enhance the electric service landscape, ensuring it remains reliable and affordable for all customers. He emphasized the need for strategic investments that will boost grid resilience, thus further improving the customer experience.
Long Island Power Authority's Ongoing Support
As PSEG Long Island continues its important work, it looks to strengthen partnerships not just internally but also with the IBEW Local 1049 and other community stakeholders. Company officials, including Carrie Meek Gallagher, CEO of LIPA, praised Jennings' leadership qualities, expressing eagerness to work together towards common goals, enhancing the provision of safe and affordable electric service.
Utility Operations and Customer Satisfaction
PSEG Long Island has achieved impressive results during its stewardship, particularly since operating the electric grid from 2014 onwards. This period has seen substantial improvements, including:
- A 26% reduction in the frequency of outages, enhancing grid reliability.
- A notable 47% decrease in the duration of outages, minimizing customer disruption.
- A 63% drop in short, momentary outages, significantly improving the overall customer experience.
- Recognition as the leading electric service provider in New York State, particularly in customer satisfaction and reliability metrics.
Future Outlook for PSEG Long Island
With the recent agreement confirmed and a steadfast leadership team in place, PSEG Long Island aims to move forward with a clear vision focused on innovation and customer engagement. Here, the commitment is to not only maintain the quality of service but also to enhance the grid's infrastructure in line with contemporary energy demands.
Frequently Asked Questions
What does the extension of the operations agreement entail?
The extension allows PSEG Long Island to continue managing the electric grid on Long Island and in the Rockaways through December 2030.
Who is the new president and COO of PSEG Long Island?
Scott Jennings has been appointed as the new president and COO, effective January 5, 2026, succeeding David Lyons.
What improvements has PSEG Long Island achieved over recent years?
PSEG Long Island has made significant strides in reducing outage frequencies and durations, leading to enhanced customer satisfaction and reliability.
How long has PSEG Long Island been operating the electric grid?
PSEG Long Island has been operating the electric grid on behalf of LIPA since 2014.
What are the prospects for the future under the new leadership?
With Scott Jennings leading, PSEG Long Island is focused on enhancing operational excellence and customer experience through strategic investments and partnerships.
