CARY, NC--(Marketwired - Jun 26, 2013) - Cicero Inc. (
Cicero Discovery is a nimble and easily configurable tool to collect activity and application performance data and track business objects across time and across multiple users, as well as measure against a defined "expected" business process flow, either for analysis or to feed a third party application. Unlike other desktop applications, Cicero Discovery is invisible to the end user. It gathers data about what users do, what applications they run, how those applications are used, the general health of their computer as well as the type of data they are working on that the company is interested in. This data can be collected and stored centrally and can be tracked in real-time or via deferred processing.
The new release of Cicero Discovery 3.5 includes:
- All new reporting and web-based administrative tools
- Enhanced detection capabilities
- Updated standard reports suite
- New data analysis capabilities
- New data views
- Improved diagnostic tools
- Easier Installation
"Cicero technology's unique Measure and Manage capabilities are essential to increasing employee productivity and improving the customer experience," said Tony Castagno, Chief Technology Officer at Cicero. "You can't manage what you can't measure. Our customers and partners are using Cicero Discovery to identify issues related to repetitive and manual tasks, non-productive time, application performance issues, process bottlenecks, compliance issues and much more. This new release allows companies to capture more data, correlate and analyze that data and thus measure what is truly happening at their enterprise desktops."
Cicero is introducing Cicero Discovery 3.5 in two upcoming 30-minute webinars. Join in the conversation by signing up for one or both of these webinars:
- August 1, 2013, 1:00 - 1:30 pm ET, "Looking under the Enterprise Desktop Hood: Discover New Areas for Process Improvement, Compliance and Cost Reduction" https://www1.gotomeeting.com/register/880288672
- August 8, 2013, 1:00 - 1:30 pm ET, "Digging Deeper into the Enterprise Desktop: Understanding what you can Measure" https://www1.gotomeeting.com/register/834636305
About Cicero Inc. Cicero® provides business performance software that enables companies to monitor and improve their existing technologies to deliver smart, integrated, and secure solutions at employees' desktops and mobile devices. Using Cicero EDGE™, global customers are addressing the challenges of security, compatibility, and usability by leveraging existing applications and delivering integrated enterprise mobility at the fraction of time and cost as other approaches. Others use Cicero XM® to improve contact center and back office performance by integrating, automating, and presenting information with smart desktops. Cicero customers and partners also use Cicero Discovery™ analytics to collect activity and application performance data and track business objects across time and across multiple users as well as to measure against defined business process workflows for analysis and/or to feed third party applications. Learn more at www.ciceroinc.com .
Cicero, Cicero XM, Cicero Discovery, Cicero EDGE, United Desktop, and United Data Model are trademarks or registered trademarks of Cicero Inc. and/or its affiliates. Other company names and/or products are for identification purposes and are the property of, and may be trademarks of, their respective owners.
Safe Harbor: Except for any historical information contained herein, this news release may contain forward-looking statements on such matters as strategic direction, anticipated return on investment, business prospects, the development and capabilities of the Cicero product group, new products and similar matters. Actual results may differ materially from the anticipated results or other expectations expressed in this release of a variety of factors, including risks that customers may not adopt the Cicero technology, which Cicero Inc. may not successfully execute its new strategic initiative and other risks and uncertainties that could cause actual results to differ materially from such statements. For a description of other factors that could cause such a difference, please see Cicero Inc.'s filings with the Securities and Exchange Commission.
Contact: Keith Anderson Email Contact 919-380-5092
