SANTA CLARA, CA--(Marketwired - Jun 18, 2013) -
- Six DevConnect Technology Partners recognized for innovation and excellence in business communications and collaboration solutions
- Awards highlight commitment to bringing The Power of We™ to customers to help drive faster collaboration, smarter decisions and better business results
Avaya, a global provider of business collaboration and communication solutions, recently announced the 2013 recipients of its DevConnect Partner Excellence Awards Program.
Avaya presented the awards to six Technology Partners who were considered for specific solution capabilities and characteristics of excellence, including innovation and creativity in addressing business challenges; services to build strong customer relationships; leadership excellence; integrity in partnering with Avaya, channels and customers; and commitment to the promotion and growth of Avaya.
The following Avaya DevConnect Technology Partners were recognized for their significant achievements in 2013:
- DevConnect Technology Partner of the Year - Integrated Research for its award-winning Prognosis® real-time performance management and monitoring solution, which complements the Avaya portfolio and increases customer satisfaction by providing end-to-end visibility of UC and contact center environments. This solution is currently available via the DevConnect Select Product Program.
- DevConnect New Partner of the Year - Global Interactive Solutions (GIS) for its GIS-Hosted Video as a Service (VaaS) powered by Avaya, which delivers feature rich enterprise video conferencing under an OPEX model to enterprises of all sizes. Based on Avaya Scopia ® video conferencing, this solution is currently available via the DevConnect Select Product Program.
- DevConnect Innovation Award - OAISYS for its Talkument® and Tracer call recording and contact center management solutions that use Avaya Speech Analytics technology to deliver an audio mining toolset which is affordable to small and mid-size enterprises. This solution is currently available via the DevConnect Select Product Program.
- DevConnect Innovation Award - Movitas for its Hosted Mobile Solution for the hospitality market with traveler and guest mobile applications for WiFi networks, enabling delivery of guest services. This solution is currently available via the DevConnect Select Product Program.
- DevConnect Innovation Award - WEBTEXT for its SMS Gateway Service, which delivers a new channel for enterprises to communicate with their customers, using compelling text messaging capabilities to engage mobile users for both pro-active and confirmation-oriented interactions.
- DevConnect Innovation Award - Xima Software for Chronicall, which through compatibility with Avaya IP Office Server Edition, extends advanced contact center reporting capabilities to distributed contact centers for the mid-market. This solution is currently available via the DevConnect Select Product Program.
Learn more about these and other DevConnect Technology Partner and Select Product solutions by visiting www.devconnectmarketplace.com .
Quotes: "Avaya's commitment to 'The Power of We' extends to our Technology Partner community as well. For many customers, the value delivered by Avaya's ecosystem often exceeds their expectations and delivers greater business benefits that they ever imagined. With these DevConnect Partner Excellence Awards, we wanted to formally recognize those companies that truly embraced all aspects of The Power of We, and in working with Avaya, are helping our mutual customers attain new successes in their respective business operations." Eric Rossman, vice president, Developer Relations, Avaya
Additional Resources:
www.avaya.com/devconnect www.devconnectmarketplace.com
Tags: Avaya, communications solutions, devconnect, developers, collaboration, contact center, call recording, video, real-time monitoring
About Avaya: Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com .
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Media Inquiries: DevConnect PR 908-953-6432 (one-number access) devconnectpr@avaya.com
