DUBLIN, CA--(Marketwired - May 29, 2013) - Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail, and services organizations, today announced that the Epicor ® Integrated Service Estimator™ (ISE) solution for automotive service businesses is now generating more than 350,000 completed job estimates per month, reflecting a nearly 150-percent increase since 2012. Epicor ISE is a Web-based mechanical services estimating system that helps tire, transmission, oil-and-lube and other automotive service specialists increase their share of the general repair and preventive maintenance categories.
"This aggressive growth can be directly attributed to the success users are having in identifying and closing profitable new service opportunities," said Scott Thompson, vice president, automotive eCommerce for Epicor. "ISE is designed to help businesses drive revenue, efficiency and customer satisfaction at the service counter, and it's doing exactly that."
According to Thompson, in response to the rapidly growing use of the solution, Epicor is now serving ISE users through a sophisticated new data center that offers significantly increased capacity and performance.
Currently available through nearly 20 leading automotive point of sale (POS) solution providers, Epicor ISE software helps users increase sales of mechanical and scheduled maintenance services by reducing the time needed to generate accurate, professional estimates. The solution provides immediate access to the parts and labor information to complete virtually any automotive repair and allows users to electronically monitor availability and pricing through the industry leading Epicor seller network of more than 23,000 distributor locations. All parts, labor and supplier pricing information can be automatically imported into the users' POS-generated estimates, work orders and invoices without the need to rekey information.
Epicor ISE solution provides "one-click" access to the industry-leading Epicor ePartExpert database of more than 8 million parts, 7,500 manufacturer product lines and 22 million interchanges. Users can also access a comprehensive aftermarket flat-rate labor guide, repair jobs database, and VIN decoder. Hundreds of pre-bundled service packages enable users to complete estimates in as little as one minute in many cases. The solution also includes a database of OE-recommended service intervals to help users identify and estimate a broad range of additional jobs.
"Without the ISE solution, many tire dealers, lube shop operators and other service specialists are forced to manually research, estimate and source mechanical parts and supplies, a process that can require multiple phone calls and 15 to 20 minutes per opportunity," Thompson said. "Our solution automates the entire process to make the service writer more productive, eliminate errors and improve the customer experience."
For more information regarding Epicor Integrated Service Estimator solution, contact your business POS solution provider, call Epicor toll-free at (888) 463-4700, or email automotive.marketing@epicor.com .
About Epicor Software Corporation Epicor Software Corporation is a global leader delivering inspired business software solutions to the manufacturing, distribution, retail and services industries. With over 40 years of experience serving small, midmarket and larger enterprises, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor provides the single point of accountability that local, regional and global businesses demand. The Company's headquarters are located in Dublin, California, with offices and affiliates worldwide. For more information, visit www.epicor.com .
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Epicor, the Epicor logo, Business Inspired, Epicor Integrated Service Estimator, Epicor ISE, and ePartExpert are trademarks or registered trademarks of Epicor Software Corporation, registered in the United States and other countries. The product and service offerings depicted in this document are produced by Epicor Software Corporation.
Contact: Lisa Preuss Senior Director, Public Relations Epicor Software Corporation +1 949 585 4235 lpreuss@epicor.com Drew Shippy Pinnacle Communication Group, Inc. on behalf of Epicor +1 330 688 3500 drew@pinnmedia.com
