ACTT ACT Teleconferencing, Inc. provides audio, video, data

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Apr 12, 2013 at 7:52 PM

ACTT ACT Teleconferencing, Inc. provides audio, video, data and Web-based conferencing services to businesses and organizations in North America, Europe and Asia Pacific. The company's conferencing services enable its clients to conduct service international conferences exchanging video, data and audio, by linking participants in geographically dispersed locations. It has service delivery centers in seven countries, sales presence in 10 countries, and provides toll free dial in access from a total of 64 countries. Its primary focus is to provide conferencing services to organizations, such as professional service firms, investment banks, high tech companies, law firms, investor relations firms, telecommunications companies and other domestic and multinational organizations. Products Audioconferencing Services: The company's attended ActionCall and automated Ready Connect audioconferencing services include service attended conferencing; reservationless unattended conferencing; and improved audio-conferencing management services. The company's Web conferencing services supplement these offerings. Enhanced audioconferencing services, which are available on request, include: Continuous monitoring and operator access; Security codes; Blast dial-out; Participant volume control and muting; Conference recording, translation and transcription; Digital replay; Network management and fault reporting; Broadcast faxes, pre-notification fax, E-mail and participant notification; Question-and-answer and polling services for investor relations calls; and Customized billing. Videoconferencing Services: The company offers videoconferencing services through multipoint video bridging centers worldwide. The company has video service delivery centers in the United States, United Kingdom, Singapore and Australia; and secondary network operating facilities in other locations. The company's videoconferencing offerings include technical management features, such as: Operator-controlled conferences; Continuous on-screen presence of participants; Reservations and scheduling management; Global room reservations/rentals; Videotaping and cassettes; Multiple line speeds and voice-activated switching controls; Training, installation and maintenance of equipment; Videoconferencing site certification; and Event management. In February 2006, the company entered into a strategic partnership with Applied Global Technologies (AGT) to deliver a reservation-less video solution to new and existing ACT customers. This product compliments its attended suite of videoconferencing services. Videoconferencing is the preferred medium in certain conferencing applications. Its professional and industry applications include - law (witness depositions), medicine (diagnosis and treatment through telemedicine), business (executive searches, meetings of executives, boards and committees), and education (distance learning discussions). Web Conferencing: The company offers its global customers Web-based conferencing products and services. Services include on-demand Web conferencing (Web-based visual plus telephone conference call), event Web conferencing, and Web casting or streaming services. The services are used by the company customers globally to support Investor Relations, Medical Marketing, Distance Learning and Event programs. Suppliers The company purchases its domestic network services from AT&T Corporation. Customers The company targets various customer groups for its conferencing services and applications - multinational companies, investment banks, pharmaceuticals, and professional services firms within the Fortune 1000; medium-to-large-sized domestic companies, associations and governmental organizations; and customers of major telecommunications providers that it access through outsourcing and co-marketing arrangements (outsourced and co-marketing relationships). The company’s customer base is approximately 5,000 accounts ranging from small manufacturing firms to Fortune 500 companies. The company’s major customer is AT&T Corporation. Competition The company’s competition comes from telephone companies such as British Telecom, AT&T, Inc., France Telecom, Deutsche Telekom, Telstra, and MCI.

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