Hi Chasing Stars, I hope all is well with you, too. Please

Hi Chasing Stars, I hope all is well with you, too. Please help!

I can no longer get "time & sales" info on desktop/laptop or ipad or iphone. Am I doing something wrong? Also, I only get detailed ticker info on desktop/laptop e.g. current pps; volume; low/high; etc. I can't see that level of info on ticker specific boards on my ipad and/or iphone.

Any thoughts/ideas? Thanks.