$GTCH Bank of America's Erica is a virtual assista
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Posted On: 03/10/2022 8:12:14 AM
$GTCH Bank of America's Erica is a virtual assistant that leverages advanced analytics and cognitive messaging. According to a recent company release, 24.6 million Bank of America clients had interacted with Erica a total of 659 million times since 2018. David Tyrie, Chief Digital Officer and Head of Global Marketing at Bank of America, said:
"Now more than ever, consumers and businesses depend on digital, and Bank of America continues to deliver efficient, safe and reliable digital financial solutions. Our digital capabilities allow our clients to easily manage every aspect of their financial lives across banking, investing, lending and retirement, with access to advice and guidance from our financial professionals and through our financial centers when they need it."
Another technology growing alongside AI in the Fintech space is Blockchain, which overlaps with the former increasingly often in general, and according to Rittman, in GBT's aforementioned patent application.
"The blockchain is actually already covered in this patent as well," he said. "We use it to secure data, to manage data, and to make sure that privacy and security is assured especially with today's cybersecurity issues that are evolving as we speak. It is imperative to use blockchain, there is no question about it."
"We actually have our AI integrated with and managing the blockchain activities and algorithms, and it's going to be part of the overall technology that we develop in the future."
Sam Mowers, Investorideas.com
"Now more than ever, consumers and businesses depend on digital, and Bank of America continues to deliver efficient, safe and reliable digital financial solutions. Our digital capabilities allow our clients to easily manage every aspect of their financial lives across banking, investing, lending and retirement, with access to advice and guidance from our financial professionals and through our financial centers when they need it."
Another technology growing alongside AI in the Fintech space is Blockchain, which overlaps with the former increasingly often in general, and according to Rittman, in GBT's aforementioned patent application.
"The blockchain is actually already covered in this patent as well," he said. "We use it to secure data, to manage data, and to make sure that privacy and security is assured especially with today's cybersecurity issues that are evolving as we speak. It is imperative to use blockchain, there is no question about it."
"We actually have our AI integrated with and managing the blockchain activities and algorithms, and it's going to be part of the overall technology that we develop in the future."
Sam Mowers, Investorideas.com
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