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Jumio Announces Record New Account Growth, Fueled by Growth in Financial Services, Healthcare and Channel Partners
Author of the article:Business Wire
Business Wire
Publishing date:Jul 28, 2020 • Last Updated 6 minutes ago • 6 minute read
Article content
Jumio signed more new customers in Q2 than in any quarter in the company’s history as digital transformation initiatives became an economic necessity.

PALO ALTO, Calif. — Jumio, the leading provider of AI-powered end-to-end identity verification and authentication solutions, today announced the biggest quarter for customer growth in the company’s history. Jumio says its growth was spurred by financial services and healthcare organizations which were forced to accelerate digital transformation in light of the COVID-19 pandemic.

The second quarter was marked by a number of milestones for the company. Market trends shifting to telehealth and remote new account onboarding fuelled significant gains in new business growth, which collectively grew by more than 100% year-over-year. Moreover, business from Jumio’s ecosystem partners increased tenfold in Q2 over first quarter levels, which speaks to the growing importance of this emerging channel.

“The global COVID-19 pandemic has suddenly accelerated the need for organizations to transform and respond to an unprecedented change in customer behavior and market risks – with extensive digitization being one of the key enablers of such change,” said Robert Prigge, Jumio’s CEO. “It’s imperative for enterprises to build in the necessary operational resiliency to survive this new reality. And that resiliency starts with remote onboarding and enabling organizations to create accounts online without having to visit a branch office or retail outlet.”

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At the start of the pandemic, Jumio launched the Jumio Go for Good program to empower organizations involved in COVID-19 relief and assistance. The free program was designed to help eligible organizations quickly and accurately “identity proof” their patients, students and workers to ensure critical services are delivered. This program was responsible for helping a number of healthcare, financial services and online education institutions manage the increased demand for their services spurred by the pandemic.

First half highlights include:

Customer Wins

University of Texas, Austin:The University of Texas at Austin ranks among the 40 best universities in the world. It supports some 51,000 diverse students with top national programs across 18 colleges and schools. The University of Texas is utilizing Jumio to verify the identities of its enrolled students prior to issuing a UT ID card. This is increasingly important as more and more of its students are learning remotely.
Bolt:Bolt is a transport app for requesting a fast and affordable ride. Just tap the button to order a ride, get picked up by a nearby driver, and enjoy a low-cost ride to your destination. Bolt is available in 25+ countries and 80+ cities around the world. Jumio provides the identity proofing service for new customers creating online accounts.
Cynergy Bank:Cynergy Bank is a specialist London-based bank serving the blended financial needs of business owners, property entrepreneurs and family businesses. Cynergy is using Jumio to simplify eKYC and streamline the new account onboarding process.
Quantum Materials: QDX HealthID Incorporated, a wholly-owned subsidiary of Quantum Materials Corp,recently developed QDX™ HealthID, an app that lets consumers share their health status information with others. The app ensures the authenticity of health data and supports individuals looking to rejoin the workforce quickly. Jumio is being used to verify and vet online users who sign up for the app.
Lanistar: Founded in 2019 and based in Hammersmith, London, Lanistar aims to become a £1 billion fintech company and revolutionize how customers manage their money, with a focus on attracting customers aged 18-35 who seek aspirational and lifestyle brands to enrich their daily lives. Lanistar is leveraging Jumio to reliably and securely verify remote users while streamlining the onboarding process.
Top Philippine Banks:As part of Jumio’s continued expansion plans in Southeast Asia, Jumio’s identity proofing solutions are now trusted by six of the top banks in the Philippines.

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