I believe the issue is further down, keep reading:
Post# of 36537
“(c) Late Information Re: Ex-Dividend, Ex-Warrants Dates
If definitive information is not received sufficiently in advance of the record date to permit designation of an ex-dividend or ex-warrants date in accordance with paragraph (b)(1) of this Rule, the date designated shall be the first business day which, in the opinion of the Committee, shall be practical having regard to the circumstances pertaining.”
I believe that since FINRA ruled on the dividend on 2/24 they should have set the ex-div date on 2/25 since the info wasn’t in in a timely manner and that would have matched what was in all the PRs. But they have to do that, and they didn’t. Wish you had read my previous posts before talking to them. I can call them tomorrow maybe unless you want to try again and point out that clause of the rule.