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Marriott has partnered with a security firm to test and analyze its mobile app security features. It has also rolled out software to detect suspicious behavior on its networks.
“We’re in a post-Equifax-breach world and in the hotel industry, we’re in a post-Marriott breach world, and it’s just different,” Hinson said. “You have a more interested consumer base.
Equifax, one of the three largest consumer credit reporting agencies, had a widespread breach in 2017 that affected millions of customers.
Hyatt Hotels earlier this year launched a “public bug bounty” program with cybersecurity company HackerOne that allows ethical hackers to test its websites and mobile apps for vulnerabilities.
Cyber Safe Travel, powered by Strike Force Technologies, utilizes login breach protection and keystroke encryption. Travelers are particularly vulnerable to hackers because they often log onto open Wi-Fi networks. Hackers can install keylogging spyware on their devices to get access to their information, reading everything that they type."