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After Social Media Bans, Militant Groups Found Ways to Remain

Brian Fishman, Facebook’s global head of counterterrorism, said the social network had zero tolerance for any group that the United States listed as a terrorist entity. He added that the company had removed 99 percent of Islamic State and Al Qaeda content largely by using artificial intelligence.

But Mr. Fishman also suggested that posts by organizations like Hezbollah could fall through the cracks because the groups stopped short of issuing direct threats of violence.

“If we have to make a hard prioritization decision, we’re going to focus on stuff that directly calls for violence,” he said. “The blunt truth is that it is very difficult” to weed out.

Tech companies said they had always barred these groups from their platforms. But the organizations continued posting to social media anyway.

Around 2015, the tech companies started making some headway in removing Islamic State and Qaeda content, according to counterterrorism experts. The companies created dedicated teams and used A.I. tools to find and eliminate posts from the Islamist groups.

But the companies did not reckon with the organizations’ abilities to manipulate their platforms by posting material that went up to, but did not cross, the line of being flagged by users or outside observers. Many of the groups also use proxies, such as media organizations or local charities, to post content on the platforms for them.

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