DECN required reading: https://www.bizjournal

DECN required reading:

https://www.bizjournals.com/bizjournals/how-t...t-mix.html

Arrogance and business don’t mix

Excerpt:

Confusing confidence with arrogance

There is nothing at all wrong with being proud of your company and the work you do. In fact, if you don’t take pride in your work, you are probably not doing the best job you can do. But pride is not arrogance.

Arrogance is defined as engaging in behaviors intended to exaggerate a person’s sense of superiority by disparaging others. It’s not the same as narcissism, which is self-admiration. Nor is arrogance the same as being confident, which I consider a positive trait.

Unfortunately many leaders today confuse confidence with arrogance. Confidence in one’s ability is a critical element in the willingness to take risks while still steering the ship. Arrogance takes risks by assuming everyone will get on board even when the boat has a hole in it.

According to an article in “The Industrial-Organizational Psychologist,” arrogant people inflate their self-importance and see themselves as better than others, purport to be more knowledgeable than others, consider their own behavior acceptable, make others feel inferior, avoid blame and pin blame on others, discount feedback, don’t perform their job well, and are less likely to help others.

I would add to that list that arrogant people are name droppers, avoid eye contact, frequently interrupt conversations, seem to have an opinion or an answer for everything, and aren’t afraid to blast their competitors.

Secondary Read:

Why Spelling Errors Affect Your Business (and How to Avoid Making Them)

https://www.qualitylogoproducts.com/blog/why-...-business/