just called TDA, they said because its a stock spl

just called TDA, they said because its a stock split and not a dividend, they are waiting on the new shares from the the company because they have to assign a new CUSIP, other brokerages may have delivered the shares because they lend out the expected shares to clients. TDA will not lend out shares because that's a bit risky and so they wait on the shares from the company.

WHAT A CLUSTER #$#!!!