Enghouse Interactive to Showcase Award-Winning Contact

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Enghouse Interactive to Showcase Award-Winning Contact Center and Customer Interaction Solutions at Microsoft Inspire 2018

Las Vegas, NV, July 16, 2018 (GLOBE NEWSWIRE) -- Enghouse Interactive , a leading developer of a comprehensive portfolio of contact center software and services, will showcase its award-winning, omni-channel contact center and customer experience solutions at Microsoft Inspire July 15 – 19 in Las Vegas, NV.

With over 600 Skype for Business deployments globally, totaling more than 15,000 active concurrent agents, Enghouse continues to lead the way in empowering partners with the resources to leverage Microsoft’s unified communications platform with contact center and customer interaction solutions.

Over the course of Inspire, Enghouse will be ‘taking over’ the IAMCP Booth Community Area to host exclusive meetings with partners and provide a firsthand look into the latest in contact center technology. Each one-hour session will also include a 30-minute demo consisting of a presentation, a Q&A and a prize announcement. Their ‘takeover’ times are as follows: 

  • Monday, July 16 th from 3pm to 4pm
    • Product focus: Communications Center (CC)
  • Tuesday, July 17 th from 4:30pm to 5:30pm
    • Product focus: TouchPoint Agent & TouchPoint Attendant
  • Wednesday, July 18 th from 2pm to 3pm
    • Product focus: Contact Center: Service Provider (CCSP)

To learn more about how to schedule a meeting with Enghouse at Inspire, click here .

“Enghouse has been a member of the Microsoft Partner Network for more than a decade, and every year we get more and more excited to meet with our valued partners in a different setting and show off our latest technology at their annual event, Microsoft Inspire,” said Enghouse Interactive Vice President of Product Management, John Cray. “This year is no exception as we continue to work alongside Microsoft to provide organizations worldwide with the resources and expertise they need to take full advantage of Microsoft frameworks as the next-generation of communications technology.”

Enghouse Interactive earned its Gold Application Development and Communications competencies in March of 2015, distinguishing itself within the top 1 percent of Microsoft’s partner ecosystem. Attaining the Microsoft Communications competencies demonstrates partner expertise in video conferencing, voice over Internet protocol and instant messaging.

For more information about Enghouse Interactive and Microsoft solutions, please  click here .

ABOUT ENGHOUSE INTERACTIVE

Enghouse Interactive ( www.enghouseinteractive.com ) delivers technology and expertise to maximize the value of every customer interaction. The company develops a comprehensive portfolio of customer interaction management solutions. Core technologies include contact center, attendant console, predictive outbound dialer, knowledge management, IVR and call recording solutions that support any telephony environment, on premise or in the cloud. Enghouse Interactive has thousands of customers worldwide, supported by a global network of partners and more than 800 dedicated staff across the company’s international operations.

Enghouse Interactive is a subsidiary of Enghouse Systems Limited, a software and services company traded on the Toronto Stock Exchange (TSX) under the symbol “ENGH.” Founded in 1984, Enghouse Systems is a consistently profitable company, which has grown both organically and through the acquisition of well-regarded specialists including AndTek, Arc, CosmoCom, Datapulse, IAT, IT Sonix, Presence Technology, Reitek, Safeharbor, Survox, Syntellect, Telrex, Trio, Voxtron and Zeacom. Learn more at http://www.enghouseinteractive.com/ .

 

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Mostafa Razzak Enghouse Interactive (202) 904-2048 m.razzak@jmrconnect.net

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