SILICON SLOPES, Utah, June 14, 2018 (GLOBE NEWSWIRE) -- Domo ® , the cloud-based operating system for business, today announced that it was named an overall leader in Customer Experience and Vendor Credibility by the 2018 Dresner Wisdom of Crowds ® BI Market Study. The annual report is Dresner’s broad assessment of the business intelligence market, providing a comprehensive look at key user trends, attitudes, and intentions.
According to the report, Domo is ranked as a leader in the Customer Experience and Vendor Credibility models. Additionally, Domo had the best score overall for product integration with third-party technologies, ease of installation and ease of upgrade/migration. For the second time, Domo received a perfect recommendation score, meaning every Domo customer who responded to the survey said they would recommend Domo to others.
This recognition is Domo’s third top Dresner ranking in 2018 including the Dresner 2018 Collective Insights ® Market Study and the Dresner 2018 Cloud Computing and Business Intelligence (BI) Market Study.
The Dresner report offers detailed vendor scores using its 33-criteria evaluation to compare each vendor’s performance to its previous year’s performance and to the average for all vendors. Considered criteria include sales/acquisition experience, value for price, quality and usefulness of product and quality of technical support, among other things. Dresner’s Wisdom of Crowds ® BI Market Study data is collected from a survey instrument, and social media and crowdsourcing techniques are used to recruit participants. Dresner also includes its own research community of over 5,000 organizations as well as vendors’ customer communities.
For a complimentary copy of the report, visit www.domo.com/learn/wisdom-of-crowds-business-intelligence-market-study-2018
About Dresner Advisory Services Dresner Advisory Services was formed by Howard Dresner, an independent analyst, author, lecturer, and business adviser. Dresner Advisory Services, LLC focuses on creating and sharing thought leadership for Business Intelligence (BI) and related areas.
Wisdom of Crowds® research is based on data collected on usage and deployment trends, products, and vendors. Users in all roles and throughout all industries contributed to provide a complete view of realities, plans, and perceptions of the market.
About Domo Domo helps all employees – from the CEO to the front-line worker – optimize business performance by connecting them to the right data and people they need to improve business results. Domo’s Business Cloud is the world’s first customizable platform that enables decision makers to identify and act on strategic opportunities in real time. The company works with the world’s leading and most progressive brands across multiple industries including retail, media and entertainment, manufacturing, finance and more. For more information, visit www.domo.com . You can also follow Domo on Twitter , Facebook , LinkedIn , Google+ , Instagram and Pinterest .
Domo is a registered trademark of Domo, Inc.
Media Contact Domo, Inc. PR@domo.com
