Not sure what you mean when you say log on. Are yo
Post# of 33027
(Total Views: 765)
Posted On: 06/02/2018 7:17:34 PM
Re: wvrifleman #4794
Not sure what you mean when you say log on. Are you a customer that is actually trying to log into the application or just view the website. What computer, what browser, what version. I think you are going to find others here with the same combination and it works fine.
In either case it's worth trying...
Step 1 - Clear your cache
Step 2 - Reboot your computer
Step 3 - Go back to the website
Step 4 - If it continues to happen, check with someone that has a computer and ask them to go to the website. If it works fine, your computer has issues.
I am very familiar with supporting desktops across a very large enterprise. Many times someone's computer gets screwed up and things don't work. I tell them it's not the application that is screwed up, it's their computer. Words they don't want to hear. People can download so much crap, it can make 1 or many things not work. Why and iPhone works so well is the stuff you download has been screened nine ways to Sunday. Closed market.
In either case it's worth trying...
Step 1 - Clear your cache
Step 2 - Reboot your computer
Step 3 - Go back to the website
Step 4 - If it continues to happen, check with someone that has a computer and ask them to go to the website. If it works fine, your computer has issues.
I am very familiar with supporting desktops across a very large enterprise. Many times someone's computer gets screwed up and things don't work. I tell them it's not the application that is screwed up, it's their computer. Words they don't want to hear. People can download so much crap, it can make 1 or many things not work. Why and iPhone works so well is the stuff you download has been screened nine ways to Sunday. Closed market.
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