PP - tell them what? It's still open, then what?
SA Order - Q4 financial report is the only thing that matters. If they choose to address it, that's March 2018.
If the product didn't launch on time - what are they supposed to say?
You're beating a dead horse. You don't like their communication - take it up with the company. Otherwise, you're turning into a basher by repeating the same stuff that has negative impact on your investment.