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FSNN NEWS - Voted product of the year
Fusion's Business Services Division, NBS, Receives 2012 InternetTelephony Product of the Year Award
Jan 10, 2013 09:20:22 (ET)
NEW YORK, NY, Jan 10, 2013 (MARKETWIRE via COMTEX) -- Fusion (otcqb:FSNN) announced today that TMC, a global, integrated media company serving as a primary communications and technology news resource for more than 3.5 million readers worldwide each month, has named Fusion's NBS Hosted V.o.I.C.E. service as a recipient of the 2012 INTERNET TELEPHONY Product of the Year Award. NBS' cloud-based hosted voice platform has been recognized with this award for the past 4 years in a row.
NBS Hosted V.o.I.C.E. solutions combine the stability of a PBX system with the added flexibility that only a next generation cloud-based technology can offer. It replaces traditional premise-based PBX technology with an advanced, network-based communications system that offers a flexible and fully managed feature set. Its functionality provides customers with enhanced multi-location integration solutions that easily support satellite offices, remote teleworkers, and a geographically diverse mobile workforce. The NBS Hosted V.o.I.C.E. service is provisioned as a completely meshed cloud-based voice network that any company, large or small, can utilize to increase employee productivity and reduce total cost of ownership.
The proprietary V.o.I.C.E. platform offers truly Unified Communications, seamlessly integrating voice, video and messaging. Customer and administrative portals are available to control everything from automatic call distribution (ACD) to advanced call forwarding options. CRM integration maximizes customer control and helps increase productivity, while NBS V.o.I.C.E. mobility solutions connect workers from the desktop to any Smartphone or tablet, turning mobile devices into office extensions. Its SIP Trunking portal is also available to V.o.I.C.E. customers for the real-time management and administration of corporate SIP trunk lines. This allows customers to take control over how and where their SIP trunks are accessed and routed, defining for themselves how much capacity is used. This offers unprecedented efficiency and flexibility.
"Over the years, we've incorporated into the NBS V.o.I.C.E. platform features and functionalities designed to increase productivity and efficiency, creating real customer value," said Russell Markman, Executive Vice President of NBS Business Services. "The NBS SIP Trunking portal, which was rolled out in 2012, is the direct result of customer input. Our ability to transform customer needs into new functionality on our platform is a key differentiator of the NBS product line," he said, adding, "We are gratified that our V.o.I.C.E. service has been honored by TMC, an organization that does so much to educate customers worldwide about the significant benefits of IP-based services."
"It is with pleasure that we recognize NBS with the Product of the Year Award. The editors of INTERNET TELEPHONY have verified that the NBS Hosted V.o.I.C.E. service displays both quality and innovation while providing solutions to real business communications challenges," stated Rich Tehrani, CEO, TMC. "I would like to congratulate the team at NBS for their commitment to advancing IP communication technologies." 2012 Product of the Year winners are published in the January/February 2013 issue of INTERNET TELEPHONY magazine. For more information about TMC, please visit www.tmcnet.com
