CARLSBAD, CA--(Marketwire - Jan 7, 2013) - Mainte
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ITSMA celebrated the winners of its 2012 Marketing Excellence Awards during its 19th Annual Marketing Conference in Cambridge, Mass. last month. The awards focus exclusively on technology services and solutions that help marketers increase sales effectiveness and manage the customer experience.
"This was a clever and sophisticated submission that demonstrated an excellent understanding of lead generation. What put this submission over the top was the thorough execution, great marketing elements, and concrete business results," said Dave Munn, President and CEO of ITSMA.
The Auto Quote Program was cited by ITSMA for delivering business intelligence to generate and nurture leads, uncover new revenue streams and deliver reliable customer information to extend service quotes to more than 10,000 small-to-midsize business (SMB) channel partners. Auto Quote's proactive, automated approach has more than doubled renewal rates by solving the challenges posed by an overwhelming deluge of data, enabling the networking manufacturer to close relevant renewal contracts in far greater volume while also cultivating stronger relationships with distributors, partners and customers at critical stages in the product and service lifecycle.
"When our customers succeed, we succeed, and the selection of our Auto Quote deployment by ITSMA for the Gold Award for Marketing Excellence demonstrates the power of synergy, automation and innovation across the supply chain," said Kelly Crothers, VP of Marketing for MaintenanceNet. "We'd like to congratulate our valued customer on this tremendous recognition as well as the thousands of resellers and distributors around the globe who continue to contribute to the success of our Auto Quote implementation."
First launched in 2011, Auto Quote drives millions of dollars in recurring revenue each quarter for the manufacturers, distributors and resellers that MaintenanceNet serves by automating the time-consuming task of generating service quotes for renewals and unattached products. Combining big data expertise with proven automation and cloud computing technology, the solution creates a cost-effective process for quickly identifying and closing "low-dollar" service sales opportunities. For end customers, this process ensures that valuable IT assets continue to be protected by service agreements, and for manufacturers and their partners, it translates into new revenue streams and stronger ties with customers and channel partners.
Detailed case studies on the award-winning ITSMA Marketing Excellence entries can be found online at http://www.itsma.com/pdfs/mea/2012_ITSMA_MEA_Winners.pdf.
For more information on MaintenanceNet and its complete line of product and service annuity solutions, visit www.maintenancenet.com.
Follow MaintenanceNet on LinkedIn at http://www.linkedin.com/company/maintenancenet and on Twitter at http://www.twitter.com/maintenancenet.
About MaintenanceNet
MaintenanceNet empowers the world's leading manufacturers and their channel partners to expand the scope and success of their service sales initiatives. The company has delivered billions of dollars in service revenues, while also improving overall customer satisfaction and retention for the businesses it serves. The key to MaintenanceNet's success is its proficiency in turning incomplete or inaccurate customer data into actionable business intelligence that drives revenue and profits for manufacturers. MaintenanceNet's Service360 cloud-based platform and Auto Quote solution expedites and automates sales processes, and provides a channel-friendly approach to service quoting, ordering and renewing. For more information, visit www.maintenancenet.com or call 866-699-7212.
MaintenanceNet is a registered trademark of MaintenanceNet Incorporated.
Contact:Kelly Crothers
MaintenanceNet, Inc.
+1.760.496.7575 Email Contact
Paula Johns
MaintenanceNet Public Relations
+1.760.487.1799Email Contact
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