Rackspace Teams Up with Pivotal to Deliver Managed

NEW YORK, NY --(Marketwired - July 18, 2017) - Rackspace ® today announced from its Rackspace::Solve customer conference in New York City that it is aligning efforts with Pivotal ® to deliver Managed Pivotal Cloud Foundry to enterprise customers. This new Rackspace solution will help enterprises use Pivotal Cloud Foundry®, one of the world's most powerful cloud-native platforms, to quickly build and deploy applications at scale. Rackspace will manage Pivotal Cloud Foundry on any public or private cloud, as well as on customer-owned infrastructure, backed by deep technical expertise and by the results-obsessed Fanatical Support® for which Rackspace is famous.

"Fortune 500 customers using Pivotal Cloud Foundry to build, deploy, and run their legacy and cloud-native apps have experienced 2,000 percent increase in developer productivity, as well as a 50 percent reduction in IT costs due to platform automation," said Bill Cook, president and chief operating officer, Pivotal. "Since moving at startup speeds is on the minds of every business and government organization, the collaboration between Pivotal and Rackspace would provide customers the option to manage their cloud environment, so they can focus on rapidly shipping code."

Pivotal now works with over one-third of the Fortune 100, and a rapidly growing portion of the Fortune 2000, who rely on Pivotal Cloud Foundry to rapidly develop and run modern and legacy applications at startup speeds. In addition, Pivotal Cloud Foundry is the only application development platform that runs on any cloud infrastructure -- across public, private and managed clouds.

With Managed Pivotal Cloud Foundry, Rackspace intends to deploy and operate a fully-managed Pivotal Cloud Foundry solution across any infrastructure selected by the customer. This approach allows customers to achieve greater business agility and accelerated application delivery. The operational benefits of Managed Pivotal Cloud Foundry include:

• 24x7x365 Comprehensive Management - Customers who don't want to hire and dedicate resources for managing Pivotal Cloud Foundry will be able to completely offload operations and management tasks to Rackspace. Those tasks include troubleshooting, managing upgrades and feature releases and integrating various services -- such as MySQL, Redis and RabbitMQ -- with Pivotal Cloud Foundry. This model will allow users to focus their scarce engineering talent on the tasks that differentiate their business, such as product development and customer service, rather than on management of Pivotal Cloud Foundry, yielding higher cost-effectiveness and speed-to-market.
• Multi-Cloud Capability - Customers who need a managed, multi-cloud deployment will be able to leverage support for leading public and private clouds as well as dedicated hardware. Rackspace will manage Pivotal Cloud Foundry on customer-owned infrastructure as well as any public or private cloud infrastructure, including those powered by Amazon Web Services ^® (AWS), Google Cloud Platform ^® (GCP), Microsoft ^® Azure ^® , Microsoft Azure Stack ^® , Microsoft Private Cloud, VMware ^® , Rackspace OpenStack ^® Private Cloud and Rackspace OpenStack Public Cloud.
• On-Demand Expertise - Rackspace experts will handle Pivotal Cloud Foundry version upgrades, feature enhancements and other technical updates as they arise. Rackspace will help customers hit the ground running with rapid deployment and offer SLAs of 99.99 percent uptime with a 15-minute response time for emergency issues.

"Most organizations want to deliver application features more quickly and efficiently while modernizing their architectures, but getting there isn't always easy," said Brannon Lacey, vice president of applications and platforms at Rackspace. "Pivotal Cloud Foundry is a valuable platform that can help businesses achieve their development goals more effectively. Managed Pivotal Cloud Foundry from Rackspace makes this technology, and its benefits, accessible to developers in organizations of all types and sizes, regardless of their expertise and experience with the platform."

"Managed Pivotal Cloud Foundry is Rackspace's first step into the managed platform space, as we move up the stack to solutions that customers want our help with," continued Lacey. "It is a solution that helps customers get up and running on Pivotal Cloud Foundry quickly and stay up and running, with operational support and proactive monitoring. This way, in-house teams can focus on innovation and getting out to market quickly while Rackspace handles the backend."

Managed PCF is now in general availability for customers in all regions. For more information, visit http://www.rackspace.com/managed-pivotal-cloud-foundry .

Rackspace today also announced the beta launch of managed Google Cloud Platform, as well as upcoming support for Google Customer Reliability Engineering (CRE) later this year. For more information, see the blog post at https://blog.rackspace.com/announcing-managed...-rackspace .

These announcements make Rackspace the first and only managed service provider for all three hyper-scale public clouds. Senior leaders of Rackspace, Google and Pivotal -- which is the first Google CRE technology partner -- will discuss these announcements during a panel session at Rackspace::Solve in New York City.

About Rackspace Rackspace, the #1 managed cloud company, helps businesses tap the power of cloud computing without the complexity and cost of managing it all on their own. Rackspace engineers deliver specialized expertise, easy-to-use tools, and Fanatical Support® for leading technologies including AWS, Google, Microsoft, OpenStack and VMware. The company serves customers in 150 countries, including more than half of the FORTUNE 100. Rackspace was named a leader in the 2017 Gartner Magic Quadrant for Public Cloud Infrastructure Managed Service Providers, Worldwide, and has been honored by Fortune, Forbes, and others as one of the best companies to work for. Learn more at www.rackspace.com .