IT Operations Meets Network Operations: Corvil Mak

DUBLIN, IRELAND--(Marketwired - Jun 15, 2017) - Corvil today announced a new solution for the IT Ops professional in need of network expert intelligence to manage, troubleshoot and assure the performance of business-critical applications. IT Ops professionals often need level three network intelligence and packet data to troubleshoot and determine root cause for user and application performance issues. Corvil's new App for Splunk supports IT Ops and level two network services professionals, charged with service delivery of business-critical web applications.

Described as the "Google Earth of Packet Data," the new app provides a simple and powerful way for non-network experts to leverage the powerful insights possible from packet data in the client's existing Splunk deployment and established operational processes. Corvil goes further by uniquely presenting application level performance from a user-centric perspective. This new user-centric view combined with simple back and forth access to the underlying packet data empowers these teams with the insights necessary to proactively resolve application problems, normally tasked to level three network experts.

Corvil's VP of Product Management, Donal O' Sullivan, says: "IT Ops team are often frustrated in trying to get the necessary network intelligence to help them properly manage the delivery of critical business applications. Similarly, Net Ops team are equally frustrated due to the overload of requests that seem to always blame the network for application performance issues. Corvil's new App for Splunk providing user- centric application performance analytics with easy access to the underlying packet data completely eliminates this problem for both the IT Ops and Net Ops teams."

Corvil's beta customers report this app has significantly bolstered the overall customer experience of business-critical web applications and is driving greater operational efficiencies, thanks to streamlined IT Operations collaboration with network engineers.

Existing early access customer benefits include:

• A global financial services firm achieved rapid troubleshooting of user complaints by tracking individual transactions through each processing stage, reporting on response times and any error conditions.
• A multinational courier delivery company reported gaining more insight into how the infrastructure actually performed in the delivery of key applications to a distributed and mobile workforce.
• An online retail company observed the perception of the networking team changed from maintainers of datacenter infrastructure to active collaborators in the successful operation of a business-critical application.

Corvil's latest App is the third App for Splunk the company has developed in the last six months and joins the " Corvil VoIP App for Splunk " and the " Corvil Security Analytics App for Splunk ," which have been adopted by its customer base. Each app is focused on a specific set of operational workflows that are enabled for the first time by the application of network data within an existing ecosystem of IT Ops tools. Owing to the specialist expertise required to pull business, application, user and transaction insights from the enormous volume of raw packet data, this has not been fully realized until now -- Corvil customers are the first to realise this powerful combination of network expert intelligence with efficient IT Ops workflows.

"By seamlessly integrating Corvil intelligence with the capabilities of other best-in-class platforms through streamlined, integrated workflows, we provide greater combined functionality, visibility, insight, and efficiency to customers," says David Murray, Corvil's Chief Business Development Officer. "No single vendor solution fully addresses the breadth of challenges faced by IT professionals, so an ecosystem approach is needed. Corvil is committed to working with our ecosystem partners to deliver integrated and valuable customer solutions, as demonstrated with our recent Apps for Splunk and LiveAction collaboration."

What Analysts Are Saying:

451 Research "The user-centric analytics presented in Corvil's newest app for Splunk represent an important step forward in exploiting wire data for optimizing IT Operations efforts." Jim Duffy, Senior Analyst - Networking

EMA "The new Corvil App for Splunk visualizes real-time infrastructure behaviors in the context of user transactions. This context bridges the gap between what IT Operations need to manage digital user experiences and the deep infrastructure visibility required by Network Operations." Shamus McGillicuddy, Senior Analyst, Network Management at EMA

Customers can obtain Corvil's new App for Splunk from their Corvil representative now. For more information about other Corvil Apps for Splunk, or to contact a Corvil representative, please visit corvil.com .

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About Corvil Corvil is the industry leader for deriving IT, Security, and Business intelligence from network data. As companies adopt faster and smarter machine technology, it becomes critical to tap into richer and more granular machine data sources to safeguard the transparency, performance and security of critical infrastructure and business applications. The Corvil streaming analytics platform captures, decodes, and learns from network data on the fly, transforming it into machine-time intelligence for network, IT, security and business teams to operate efficiently and securely in this new machine world. Corvil uses an open architecture to integrate the power of its network data analytics with the overall IT ecosystem providing increased automation and greater operational and business value outcomes for its users.

The Corvil solution is trusted by leading financial institutions to safeguard their businesses across the globe involving 354 trillion messages with a daily transaction value in excess of $1 trillion.