MADISON HEIGHTS, Mich., April 25, 2017 (GLOBE NEWSWIRE) -- CARite Corporate announced today its decision to sever its contractual relationship with the former business owners of CARite of Kalamazoo. This dealership was independently owned and operated under a license granted by CARite to operate under its brand. The decision to terminate the relationship was made earlier this month following several defaults and delinquencies by these business owners. The store is currently closed and there is a pending lawsuit brought by CARite against the former owners in the 9 th Judicial Circuit Court for Kalamazoo County.
CARite is aware that there are CARite of Kalamazoo customers that have been impacted by the former business partner's actions, mostly related to their failure to properly process title and registration paperwork. While CARite pursues all available legal remedies against these former business owners, CARite will work with any customers who are experiencing difficulties in obtaining their registration and/or plates under the previous ownership.
"We have learned from this incident and have made improvements to evaluating and vetting business partners in order to ensure this does not happen again," said Jeannie Fledderjohn, Chief Administrative Officer for CARite Corporate. "Ultimately, the only entity harmed was CARite, who will make good on all outstanding obligations to consumers. No customer of CARite will suffer because of the actions of a few former business associates."
“ Out of 24 dealerships and over 10,000 cars sold over the course of the year, this was an isolated incident involving a limited number of cars at a single dealership. CARite is dedicated to serving its customers through delivering on their mission to provide Better Cars, Better Experience and Peace of Mind. CARite is growing substantially in Michigan and several others states. CARite is the perfect option for buyers who appreciate low-mileage, high-quality vehicles; along with a firm, non-negotiable sales price and flexible financing,” said Ms. Fledderjohn.
CARite plans to re-open the Kalamazoo location as a Corporate-owned dealership in the future. Customers with questions or concerns may reach CARite Corporate at (866) 634-7110. First select option 1 for “Customers”, then select option 3 for “Compliance”.
About CARite CARite is a growing network of car dealerships committed to selling better pre-owned cars to customers at low no-haggle prices. Our cars are carefully selected from all over North America before being reconditioned and offered for sale at one of our stores. We are committed to delivering an exceptional customer service experience at every step of the car buying process. With no-haggle pricing and multiple financing options available at each location, customers can shop with true peace of mind. For more information, visit CARite.com .
Contact: Jeannie Fledderjohn, Chief Administrative Officer Jeannie.Fledderjohn@CARite.com (248) 655.7674
