Twilio Extends Relationship with AWS through Support of

New Post Public Reply Private Reply Replies (0) Message Board
News Desk 2018
70
Twilio Extends Relationship with AWS through Support of Amazon Connect

SAN FRANCISCO, CA--(Marketwired - Mar 28, 2017) - Twilio Inc. (NYSE: TWLO), the leading cloud communications platform company, today announced support for Amazon Connect, the newly announced cloud-based contact center service from Amazon Web Services (AWS). Twilio's Programmable APIs will enable a range of new capabilities, including integrating phone intelligence lookup to personalize Amazon Connect contact flows, enhance customer contact details, and follow up with post-call surveys via SMS. To learn more about Twilio solutions, please visit http://twilio.com.

"We're excited that Twilio's APIs can be integrated into Amazon Connect's contact flows to create intelligent, personalized experiences," said Eric Docktor, Director of AWS Services. "Today's contact center managers expect tools to make the best use of their resources, and Twilio's unique capabilities can help ensure they get it. For example, contact flows can retrieve threat scores to reduce spam and fraud."

"We're pleased to further extend our work with Amazon Web Services by helping to power and further enhancing the capabilities of Amazon Connect," said Twilio CEO and co-founder Jeff Lawson. "Supporting the continued advancement of the contact center to its more agile future in software, frees developers and businesses from the legacy approach to contact centers -- an approach that simply can't keep pace with customer expectations today." 

Today's announcement furthers the long-standing relationship between the two companies, which includes Twilio integration with Amazon Lex and Twilio support of Amazon SNS and Amazon Chime. Twilio is built and globally deployed on the highly scalable AWS Cloud.

About Twilio
Twilio's mission is to fuel the future of communications. Developers and businesses use Twilio to make communications relevant and contextual by embedding messaging, voice and video capabilities directly into their software applications. Founded in 2008, Twilio has over 700 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Hong Kong, London, Madrid, Malmö, Mountain View, Munich, New York City, Singapore and Tallinn.

Contacts:
Twilio Press
press@twilio.com

Scroll down for more posts ▼

Top 10 Most Recent News Articles

Oil Markets Shift Focus: Pipelines Trump Drilling

Updated Category News Views 6

Decoupling Oil Price and Production Response This oil market isn’t your usual rodeo. With Brent flirting with $100, it’s a seismic shift that’s not yielding new drills but redirecting capital to the existing infrastructure landscape. Ask yourself why we're not seeing the usual cavalry charge of new rigs. It’s simple: Pipeline mileage and producing wells have...

Continue Reading
DCM Services Teams with AKUVO to Boost Estate Recoveries

Updated Category News Views 13

Revolutionizing Estate Recovery Practices Here's the scoop: DCM Services (DCMS), that big shot in estate account resolution, is hooking up with AKUVO to shake up how credit unions handle estate recoveries. This alliance is a clear nod to modernizing a process stuck in the past. Let’s face it, handling decedent and probate accounts is no cakewalk, and traditional methods...

Continue Reading
Americas Cardroom's Poker Series Hits $7.2M Haul

Updated Category News Views 4

Massive Prize Pools Emerge in Just Four Days I found myself eyeballing some jaw-dropping numbers from Americas Cardroom's latest poker series, the Online Super Series XL. It's not every day you see nearly a hundred tournaments rake in over $7.2 million in prize pools in just four days. From September 6th to 9th, a whopping 62,847 entries signed up to make an honest...

Continue Reading
High-Grade Copper Spurs Optimism for PolarX in Alaska

Updated Category News Views 4

Copper's New Pulse: PolarX Makes Waves in Alaska Ever hear about striking copper so rich it's practically shimmering? Well, PolarX Limited just might have hit that sweet spot up in the rugged expanses of Alaska. Let me tell you, when you're knee-deep in resources, like what they’re discovering at the Caribou Dome Project, it sure feels like you’ve struck modern-day...

Continue Reading
Melissa Rivers Brings Her Wit Back to Emmys Carpet

Updated Category News Views 11

They say you can never go home again, but don't tell that to Melissa Rivers. Rolling the dice on nostalgia and kicking off a new chapter, she's waltzing back to the Emmys red carpet for the first time in nearly 20 years. Alright, what's in it for investors? Not much—unless you're looking to invest in nostalgia. But there's something here about legacy, reinvention, and...

Continue Reading
Supply Maverick Simplifies Global Shipping Processes

Updated Category News Views 5

Paving the Way for Seamless International Shipping Supply Maverick's got a new mantra, folks: simplicity. They're slicing through the mess of international shipping and bringing some much-needed clarity for customers in Canada, Australia, and New Zealand. It’s about time someone shook up the logistics playbook. The Nuts and Bolts of the New Shipping System Imagine being...

Continue Reading
Modeling and Mental Health Join Forces for Wellness

Updated Category News Views 3

A Fresh Alliance for Mental Wellness in Modeling Alright, let's shine a spotlight on a significant step in the modeling industry, a place typically less vocal about mental health. In a move that feels long overdue, Brain-Body Therapy and Mother Model Management have joined forces, marking the beginning of a collaborative effort to propel mental wellness to the forefront...

Continue Reading
Lick the Plate Hits 2,000 Shows with Clown Band

Updated Category News Views 5

They say good things come in bizarre packages, and that's exactly the case as David Boylan's Lick the Plate zany celebration marks 15 years on air with its 2,000th episode. If you think of radio as a predictable endeavor, well, you're not tuned into Lick the Plate. A Milepost Draped in Multicolored Fabrics When you're browsing through colorful avenues of radio fame, it's...

Continue Reading
Sustainability Investments: $17 Trillion Wager Faces Divergence

Updated Category News Views 4

Sustainability Investments: A Tale of Contrasts In the world of sustainability, a staggering $17 trillion has been poured into technologies over the past decade. That’s no chump change. But what do we have to show for it? According to Bain & Company’s latest report, this massive financial injection hasn’t exactly hit a home run. Progress, much like the stock market...

Continue Reading
NYSE Reflects on 9/11: Honoring Lives and Legacy

Updated Category News Views 5

A Somber Day at NYSE: Reflecting on 9/11 September 11th grips the heart of NYSE every year, but this year's 25th-anniversary powerfully reverberates through its hallowed halls. The hustle of the trading floor halts for a moment at 9:20 AM ET, paying homage to those lost in the harrowing attacks. I've seen the markets flap in the wind of countless crises, but nothing's...

Continue Reading

Top 5 Most Recently Viewed Articles

Apollo Funds Expands Influence with Kelvion Acquisition Deal

Updated Category News Views 249

Apollo Funds Expands Influence with Kelvion Acquisition Deal LONDON and HERNE, Germany – Apollo (NYSE: APO) has announced an exciting development where Apollo-managed funds have agreed to acquire a majority stake in Kelvion, a renowned global provider of energy-efficient heat exchange and cooling solutions. With its foundation rooted in Germany, Kelvion has built a...

Continue Reading
The Incredible Growth of Workday's Investment Over 10 Years

Updated Category News Views 264

Understanding the Long-Term Value of Investing in Workday Workday (NASDAQ: WDAY) has consistently demonstrated strong market performance, outpacing broader market indices by an impressive 1.47% annually over the last decade. This translates to an average annual return of 12.43%, reflecting Workday's solid position within the financial landscape. Currently, its market...

Continue Reading
Axway's Leadership Position in 2024 Gartner API Management

Updated Category News Views 87

Axway Recognized as a Leader in API Management Axway, a recognized leader in API Management, has been honored once again in the latest Gartner Magic Quadrant for API Management. This esteemed recognition showcases the company’s exceptional offering, Amplify API Management. The Magic Quadrant is an analytical tool that evaluates companies based on their vision and...

Continue Reading
ARCpoint Inc. Expands Growth with Deferred Share Units Grant

Updated Category News Views 50

ARCpoint Inc. Grants Deferred Share Units to Leadership ARCpoint Inc. (TSXV: ARC) has made a significant move in its growth strategy by granting 2,000,000 deferred share units (DSUs) to one of its directors. This generous allocation serves to recognize the dedicated services provided by the director over the specified period. Each DSU, an important component of bonding...

Continue Reading
Understanding the Position Disclosure of Assura Plc by Rathbones

Updated Category News Views 112

Public Opening Position Disclosure of Assura Plc This article delves into the recent public opening position disclosure connected to Assura Plc, made by Rathbones Group Plc. This disclosure is important as it reflects the interests of stakeholders holding more than 1% of relevant securities. Understanding these disclosures is crucial for all investors looking to make...

Continue Reading