ScienceLogic Advances its Service Assurance Platfo

RESTON, Va., March 20, 2017 (GLOBE NEWSWIRE) -- ScienceLogic, the leader in hybrid IT service assurance, today announced a new release of its software platform. This is the first release to incorporate technology from the company's acquisition of AppFirst in August 2016. ScienceLogic customers can now discover, monitor, and alert on transient IT infrastructure components that support modern application designs.

“We've seen a paradigm shift in our industry towards microservice-based applications," said Dave Link, CEO, ScienceLogic. "It presents significant challenges for IT staff responsible for ensuring service delivery. Virtual machines and application processes are automatically provisioned and de-provisioned so fast that they’re never detected or monitored. This makes service assurance a daunting task.”  

To meet this challenge, ScienceLogic has introduced lightweight agent technology. The agents allow for automated discovery of short-lived compute instances, providing support for virtually any type of elastic or microservice-based application, without the need for third party API integration. This means better service assurance coverage for the next wave of dynamic applications.  

“Real service assurance for modern applications is now a reality, by combining agent and agentless monitoring technologies in a single unified platform,” said Link. “The core platform is agentless, which means significantly less administrative overhead. But when customers require the collection of incredibly granular metrics in specific situations, ScienceLogic can accommodate their needs.” 

ScienceLogic’s new agent technology also allows customers to monitor and analyze log data that often holds the key to pinpointing the cause of application and infrastructure performance issues.  

“This release demonstrates ScienceLogic’s ability to quickly assimilate new technology and build accretive value for their customers,” said Dan Waymire, Senior Manager at Hosting.com. “We also like the fact that the new features are tightly integrated into the platform. We are excited about the additional value we can deliver to our customers.” 

Other highlights of the release include: 

• Agent-Based Monitoring – ScienceLogic’s lightweight, patented agent technology allows customers to discover and monitor short-lived IT workloads that would be missed with traditional poll-based techniques. No agent configuration files are required and everything can be managed from one central location. 
• Log Analytics – ScienceLogic can generate actionable events directly from collected and filtered log events, with one log policy driving multiple event policies. Includes support for Linux OS log collection (RedHat, Oracle, Ubuntu and Debian) as well as Windows local and event log collection (Windows 2008, 2012, Windows 7 and 8) 
• Advanced Azure Cloud Assurance – ScienceLogic has expanded its coverage of Microsoft’s cloud with the ability to discover regions, resource groups, VMs, storage, virtual networks, Active Directory, Traffic Manager, and SQL databases in Azure environments. Customers may also view services grouped by region. Includes support for Azure Classic 3.4 and Azure Resource Manager (ARM). 
• Scalable Platform Automation – ScienceLogic has increased scalability of its Run Book Automation engine by up to 500%. This means customers can now automate more workflows and reduce or even eliminate the cost of manually remediating and acknowledging IT performance issues.  

“The new capabilities around Windows server and application log management are critical to our customers,” said Waymire. “Using policies for log management makes things simple to manage, especially when dealing with thousands of end-points. The best part is being able to drive automation within the platform from creation of the log message to the end, which could be an incident being raised within ITSM solution or even auto-remediation of the issue. This means we can improve service delivery quality to our customers, while offering new monitoring services that can better fit their needs.” 

“Many IT organizations are challenged with the ever increasing demand for more agile and higher quality service delivery at a lower cost,” said Link. “In response, we’re excited to offer our customers new capabilities that allow them to deliver on this goal.” 

About ScienceLogic  ScienceLogic is the global leader in hybrid IT service assurance. Over 25,000 global service providers, enterprises, and government organizations rely on ScienceLogic to significantly enhance IT efficiency, optimize operations, and ensure business continuity. ScienceLogic is the first monitoring solution to provide a comprehensive view of all IT components through a single pane of glass, whether they reside in a public cloud environment or on-premises. With over 1,500 dynamic management apps and custom dashboarding capabilities, we deliver the scale, resiliency, and automation needed to simplify the constantly evolving task of managing IT resources, services, and applications.

Contact The Walker Group PR@sciencelogic.com