WINCHESTER, VA --(Marketwired - October 19, 2016) - Trex Company, Inc. (
Trex is issuing this re-announcement notice because boards exhibiting the surface flaking defect may continue to deteriorate over time and ultimately break, posing a safety hazard. Trex has received reports of step-through incidents that have occurred as a result of boards that have not been replaced. These incidents have not involved significant injury, however, the potential for serious injury exists if deteriorating boards are not replaced on a timely basis.
Trex strongly encourages homeowners in the western United States to closely examine their decks, particularly in high traffic areas, for any signs of cracking or peeling. If a homeowner notices evidence of flaking or board deterioration, they should contact Trex immediately and participate in the established replacement program.
In 2010, a class action settlement was approved that provides for a comprehensive replacement program for any decking affected by surface flaking. Under the terms of the settlement, Trex replaces any decking boards exhibiting the defect, and provides a portion of the labor payment to replace the decking.
The surface flaking issue only affected a small percentage of product manufactured at Trex's Fernley, Nevada plant between 2002 and 2007, and sold in the western United States (Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, North Dakota, Oregon, South Dakota, Texas, Utah, Washington and Wyoming). This issue does not apply to any Trex products sold in other states or to any product manufactured at Trex's Fernley, Nevada plant after 2007, when industry-leading manufacturing improvements and rigorous testing were instituted to ensure the quality and structural integrity of Trex decking products.
In general, Trex recommends that homeowners always monitor their decks to ensure the structure is in good condition. Any issues should be rectified as soon as possible, as the situation can grow more severe with the passing of time.
"Trex fully stands behind the quality of its product and urges consumers affected by this defect to remedy the potential safety hazard by taking advantage of the existing replacement program," said Jim Cline, president and CEO of Trex. "The replacement program currently in place has been very successful in reaching consumers who purchased defective decking materials. We encourage affected consumers who have not yet participated in our program to contact us as soon as possible to replace their decking materials."
Consumers may download a claim form and instructions on how to file such form at www.trex.com/legal/classactionsettlement.aspx , or they may call 866-241-4396.
About Trex Company
Trex Company is the world's largest manufacturer of high performance wood-alternative decking and railing, with more than 20 years of product experience. Stocked in more than 6,700 retail locations worldwide, Trex outdoor living products offer a wide range of style options with fewer ongoing maintenance requirements than wood, as well as a truly environmentally responsible choice. For more information, visit trex.com . You also can follow Trex on Twitter (@Trex_Company), Instagram (@trexcompany) Pinterest (trexcompany), or Houzz (trex-company-inc), "like" Trex on Facebook, or view product and demonstration videos on the brand's YouTube channel (TheTrexCo).
Contact: Hunter Hackett or Lindsey Lucenta L.C. Williams & Associates 800/837-7123 or 312/565-3900 hhackett@lcwa.com or llucenta@lcwa.com
