Teletech Hldgs (TTEC) 28.40 $TTEC
Bulgarian-Based Sofica Group Rebrands as TeleTech
PR Newswire - Thu Sep 01, 7:05AM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading provider of customer experience, engagement and growth solutions, today announced that Bulgarian-based Sofica Group has rebranded as TeleTech. Since being acquired by TeleTech in 2014, Sofica Group has made valuable improvements to its business and completed a smooth transition from a business process outsourcing (BPO) company to one focused on customer experience management.
TTEC: 28.40 (+0.05)
TeleTech Wins 2016 International Stevie® Award for Customer Service Team of the Year
PR Newswire - Tue Aug 30, 8:15AM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading provider of customer experience, engagement and growth solutions, today announced that it was honored with a bronze Stevie® Award in the thirteenth International Business Stevie® Awards for Customer Service Team of the Year in Advertising, Marketing, Public Relations & Business Services. Revana, part of TeleTech's Growth Services division, received this award for its Google AdWords Program.
TTEC: 28.40 (+0.05)
Retailers: Here's How to Make Your Holiday Sales Sparkle
PR Newswire - Thu Aug 11, 3:15PM CDT
The holiday season is the most important revenue generator for retailers. Due to changing customer expectations and preferences, research has shown that retailers have struggled to reach their goals in recent years. The National Retail Federation reported that during the 2015 season alone, sales were well below their forecasted growth of 3.7 percent.
TTEC: 28.40 (+0.05)
Downgrade Alert for TeleTech (TTEC)
Comtex SmarTrend(R) - Tue Aug 09, 3:14AM CDT
TeleTech (NASDAQ:TTEC) was downgraded from Outperform to Market Perform at Wells Fargo today. The stock closed yesterday at $29.69 on volume of 84,000 shares, above average daily volume of 77,000. TeleTech Holdings, Inc. provides integrated customer management solutions to Fortune 500 and multinational companies located worldwide. The Company helps its clients acquire, serve, retain, and optimize customer relationships by managing all aspects of their customer interactions. TeleTech provides both live-agent and automated customer management.
TTEC: 28.40 (+0.05)
TeleTech Announces Second Quarter 2016 Financial Results
PR Newswire - Wed Aug 03, 3:05PM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of customer experience, engagement and growth solutions, today announced financial results for the second quarter ended June 30, 2016. The Company also filed its Quarterly Report on Form 10-Q with the U.S. Securities and Exchange Commission for the Quarter ended June 30, 2016.
TTEC: 28.40 (+0.05)
Outsourcing Stocks to Watch for Earnings on Aug 3: G & TTEC
Zacks Equity Research - Zacks Investment Research - Tue Aug 02, 8:47AM CDT
Let's take a look at a couple of outsourcing stocks, a part of the broader Business Services sector, that are expected to release their results on Aug 3.
G: 23.84 (+0.18), TTEC: 28.40 (+0.05)
TeleTech Appoints Michael Wellman as Chief People Officer
PR Newswire - Mon Jun 20, 8:15AM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading provider of customer experience, engagement and growth solutions, announced the appointment of Michael Wellman as the Company's chief people officer (CPO). Wellman will lead a worldwide Human Capital organization with a focus on executing an innovative, forward-thinking people strategy to attract top talent and develop, reward and retain TeleTech's more than 43,000 employees.
TTEC: 28.40 (+0.05)
TeleTech Announces Increased Share Repurchase Authorization of $25 Million
PR Newswire - Thu Jun 16, 3:30PM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of customer experience, engagement and growth solutions, announced that its Board of Directors has authorized an additional $25 million for future share repurchases. The share repurchase authorization does not have an expiration date and the pace of repurchase activity will depend on cash balances, cash flow from operations, market conditions, stock price and other factors.
TTEC: 28.40 (+0.05)
TeleTech Launches Customer Experience 'Moments of Wow'
PR Newswire - Mon Jun 13, 3:15PM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC) - At one time or another, we've all had a great experience with a brand. Whether it was a customer service representative going out of their way to make things right, or a brand making it exceptionally easy for us to solve our problem on our own - maybe through their website or chat services.
TTEC: 28.40 (+0.05)
Small Investments in Customer Experiences Deliver Enormous ROI
PR Newswire - Thu Jun 09, 3:15PM CDT
Companies are spending billions of dollars on customer experience improvements that don't really matter to their customers. To get ahead of the competition, companies need to find partners that can help them make big moves fast--saving time and costs required to put these strategies into action.
TTEC: 28.40 (+0.05)
TeleTech Technology Introduces Avaya IP Office Cloud Offer
PR Newswire - Tue Jun 07, 7:00AM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading provider of customer experience, engagement and growth solutions, today announced that TeleTech Technology has extended its enterprise Avaya cloud practice to mid-market clients with a new cloud offering built on Avaya's IP Office(TM) Platform.
TTEC: 28.40 (+0.05)
TeleTech Holdings (TTEC): Moving Average Crossover Alert
Zacks Equity Research - Zacks Investment Research - Tue May 24, 7:53AM CDT
TeleTech Holdings Inc. (TTEC) could be a stock to avoid from a technical perspective, as the firm is seeing unfavorable trends on the moving average crossover front.
TTEC: 28.40 (+0.05)
Passport to a Better Customer Experience Journey
PR Newswire - Thu May 12, 3:15PM CDT
Today, a customer's path to purchase is anything but linear. Instead of walking into a store and choosing to buy on the spot, most customers perform an extensive amount of research before reaching a final decision. According to a recent study by PwC, 80 percent of customers research a product using their PC before making a purchase, while 86 percent shop across at least two channels.1
TTEC: 28.40 (+0.05)
TeleTech Announces First Quarter 2016 Financial Results
PR Newswire - Mon May 09, 3:05PM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of customer experience, engagement and growth solutions, today announced financial results for the first quarter ended March 31, 2016. The Company also filed its Quarterly Report on Form 10-Q with the U.S. Securities and Exchange Commission for the Quarter ended March 31, 2016.
TTEC: 28.40 (+0.05)
Outsourcing Stocks' Q1 Earnings to Watch on May 9: CVG, TTEC
Supriyo Bose - Zacks Investment Research - Fri May 06, 6:20AM CDT
Among the Outsourcing stocks slated to report next week, let's have a sneak peek at two industry players to see how things are shaping up for the upcoming quarterly results.
CVG: 29.90 (+0.07), TTEC: 28.40 (+0.05)
eLoyalty and Verizon Team to Deliver Unified Customer Experience Solution
PR Newswire - Wed May 04, 8:15AM CDT
eLoyalty, part of TeleTech Technology, today announced the Company and Verizon have entered into a global agreement where eLoyalty's Contact Center as a Service (CCaaS) platform will be integrated into Verizon's new Unified Customer Experience solution to deliver a single, cloud-based contact center offering for enterprise clients that's easy to use.
VZ: 52.68 (+0.35), TTEC: 28.40 (+0.05)
TeleTech Schedules First Quarter 2016 Earnings Release And Webcast Of Investor Conference Call
PR Newswire - Fri Apr 29, 1:30PM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of customer experience, engagement and growth solutions, today announced details pertaining to the release of its first quarter 2016 financial results and related conference call and webcast.
TTEC: 28.40 (+0.05)
Culture Colors Everything: The Secret Sauce to Delivering Exceptional Customer Experiences
PR Newswire - Thu Apr 28, 8:15AM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC) - Building the type of culture that attracts both customers and employees to a company is easier said than done. Employee engagement levels have lagged in recent years impacting corporate culture and the customer experience. According to a December 2015 study by 1to1 Media, 55 percent of respondents described themselves as either "somewhat" or "not at all" motivated at work.
TTEC: 28.40 (+0.05)
Partnering Up to Drive Exceptional Customer Experiences
PR Newswire - Thu Apr 14, 3:30PM CDT
Businesses used to pay little attention to how vendor relationships would impact their most valuable asset - their customers. Progressive firms are beginning to understand that customers are the true driving force behind long-term business success. That means that their satisfaction with a brand is paramount, and should always be top of mind.
TTEC: 28.40 (+0.05)
eLoyalty Recognized as a Major Player in IDC MarketScape: Worldwide Hosted and Cloud Contact Center 2016 Vendor Assessment
PR Newswire - Thu Apr 07, 3:15PM CDT
eLoyalty, part of TeleTech Technology, has been named as a Major Player in the IDC MarketScape: Worldwide Hosted and Cloud Contact Center 2016 Vendor Assessment. The study includes analysis of nine worldwide vendors selling hosted and cloud-based contact center services to end users and service providers.
TTEC: 28.40 (+0.05)
Bulgarian-Based Sofica Group Rebrands as TeleTech
PR Newswire - Thu Sep 01, 7:05AM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading provider of customer experience, engagement and growth solutions, today announced that Bulgarian-based Sofica Group has rebranded as TeleTech. Since being acquired by TeleTech in 2014, Sofica Group has made valuable improvements to its business and completed a smooth transition from a business process outsourcing (BPO) company to one focused on customer experience management.
TTEC: 28.40 (+0.05)
TeleTech Wins 2016 International Stevie® Award for Customer Service Team of the Year
PR Newswire - Tue Aug 30, 8:15AM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading provider of customer experience, engagement and growth solutions, today announced that it was honored with a bronze Stevie® Award in the thirteenth International Business Stevie® Awards for Customer Service Team of the Year in Advertising, Marketing, Public Relations & Business Services. Revana, part of TeleTech's Growth Services division, received this award for its Google AdWords Program.
TTEC: 28.40 (+0.05)
Retailers: Here's How to Make Your Holiday Sales Sparkle
PR Newswire - Thu Aug 11, 3:15PM CDT
The holiday season is the most important revenue generator for retailers. Due to changing customer expectations and preferences, research has shown that retailers have struggled to reach their goals in recent years. The National Retail Federation reported that during the 2015 season alone, sales were well below their forecasted growth of 3.7 percent.
TTEC: 28.40 (+0.05)
Downgrade Alert for TeleTech (TTEC)
Comtex SmarTrend(R) - Tue Aug 09, 3:14AM CDT
TeleTech (NASDAQ:TTEC) was downgraded from Outperform to Market Perform at Wells Fargo today. The stock closed yesterday at $29.69 on volume of 84,000 shares, above average daily volume of 77,000. TeleTech Holdings, Inc. provides integrated customer management solutions to Fortune 500 and multinational companies located worldwide. The Company helps its clients acquire, serve, retain, and optimize customer relationships by managing all aspects of their customer interactions. TeleTech provides both live-agent and automated customer management.
TTEC: 28.40 (+0.05)
TeleTech Announces Second Quarter 2016 Financial Results
PR Newswire - Wed Aug 03, 3:05PM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of customer experience, engagement and growth solutions, today announced financial results for the second quarter ended June 30, 2016. The Company also filed its Quarterly Report on Form 10-Q with the U.S. Securities and Exchange Commission for the Quarter ended June 30, 2016.
TTEC: 28.40 (+0.05)
Outsourcing Stocks to Watch for Earnings on Aug 3: G & TTEC
Zacks Equity Research - Zacks Investment Research - Tue Aug 02, 8:47AM CDT
Let's take a look at a couple of outsourcing stocks, a part of the broader Business Services sector, that are expected to release their results on Aug 3.
G: 23.84 (+0.18), TTEC: 28.40 (+0.05)
TeleTech Appoints Michael Wellman as Chief People Officer
PR Newswire - Mon Jun 20, 8:15AM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading provider of customer experience, engagement and growth solutions, announced the appointment of Michael Wellman as the Company's chief people officer (CPO). Wellman will lead a worldwide Human Capital organization with a focus on executing an innovative, forward-thinking people strategy to attract top talent and develop, reward and retain TeleTech's more than 43,000 employees.
TTEC: 28.40 (+0.05)
TeleTech Announces Increased Share Repurchase Authorization of $25 Million
PR Newswire - Thu Jun 16, 3:30PM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of customer experience, engagement and growth solutions, announced that its Board of Directors has authorized an additional $25 million for future share repurchases. The share repurchase authorization does not have an expiration date and the pace of repurchase activity will depend on cash balances, cash flow from operations, market conditions, stock price and other factors.
TTEC: 28.40 (+0.05)
TeleTech Launches Customer Experience 'Moments of Wow'
PR Newswire - Mon Jun 13, 3:15PM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC) - At one time or another, we've all had a great experience with a brand. Whether it was a customer service representative going out of their way to make things right, or a brand making it exceptionally easy for us to solve our problem on our own - maybe through their website or chat services.
TTEC: 28.40 (+0.05)
Small Investments in Customer Experiences Deliver Enormous ROI
PR Newswire - Thu Jun 09, 3:15PM CDT
Companies are spending billions of dollars on customer experience improvements that don't really matter to their customers. To get ahead of the competition, companies need to find partners that can help them make big moves fast--saving time and costs required to put these strategies into action.
TTEC: 28.40 (+0.05)
TeleTech Technology Introduces Avaya IP Office Cloud Offer
PR Newswire - Tue Jun 07, 7:00AM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading provider of customer experience, engagement and growth solutions, today announced that TeleTech Technology has extended its enterprise Avaya cloud practice to mid-market clients with a new cloud offering built on Avaya's IP Office(TM) Platform.
TTEC: 28.40 (+0.05)
TeleTech Holdings (TTEC): Moving Average Crossover Alert
Zacks Equity Research - Zacks Investment Research - Tue May 24, 7:53AM CDT
TeleTech Holdings Inc. (TTEC) could be a stock to avoid from a technical perspective, as the firm is seeing unfavorable trends on the moving average crossover front.
TTEC: 28.40 (+0.05)
Passport to a Better Customer Experience Journey
PR Newswire - Thu May 12, 3:15PM CDT
Today, a customer's path to purchase is anything but linear. Instead of walking into a store and choosing to buy on the spot, most customers perform an extensive amount of research before reaching a final decision. According to a recent study by PwC, 80 percent of customers research a product using their PC before making a purchase, while 86 percent shop across at least two channels.1
TTEC: 28.40 (+0.05)
TeleTech Announces First Quarter 2016 Financial Results
PR Newswire - Mon May 09, 3:05PM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of customer experience, engagement and growth solutions, today announced financial results for the first quarter ended March 31, 2016. The Company also filed its Quarterly Report on Form 10-Q with the U.S. Securities and Exchange Commission for the Quarter ended March 31, 2016.
TTEC: 28.40 (+0.05)
Outsourcing Stocks' Q1 Earnings to Watch on May 9: CVG, TTEC
Supriyo Bose - Zacks Investment Research - Fri May 06, 6:20AM CDT
Among the Outsourcing stocks slated to report next week, let's have a sneak peek at two industry players to see how things are shaping up for the upcoming quarterly results.
CVG: 29.90 (+0.07), TTEC: 28.40 (+0.05)
eLoyalty and Verizon Team to Deliver Unified Customer Experience Solution
PR Newswire - Wed May 04, 8:15AM CDT
eLoyalty, part of TeleTech Technology, today announced the Company and Verizon have entered into a global agreement where eLoyalty's Contact Center as a Service (CCaaS) platform will be integrated into Verizon's new Unified Customer Experience solution to deliver a single, cloud-based contact center offering for enterprise clients that's easy to use.
VZ: 52.68 (+0.35), TTEC: 28.40 (+0.05)
TeleTech Schedules First Quarter 2016 Earnings Release And Webcast Of Investor Conference Call
PR Newswire - Fri Apr 29, 1:30PM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of customer experience, engagement and growth solutions, today announced details pertaining to the release of its first quarter 2016 financial results and related conference call and webcast.
TTEC: 28.40 (+0.05)
Culture Colors Everything: The Secret Sauce to Delivering Exceptional Customer Experiences
PR Newswire - Thu Apr 28, 8:15AM CDT
TeleTech Holdings, Inc. (NASDAQ: TTEC) - Building the type of culture that attracts both customers and employees to a company is easier said than done. Employee engagement levels have lagged in recent years impacting corporate culture and the customer experience. According to a December 2015 study by 1to1 Media, 55 percent of respondents described themselves as either "somewhat" or "not at all" motivated at work.
TTEC: 28.40 (+0.05)
Partnering Up to Drive Exceptional Customer Experiences
PR Newswire - Thu Apr 14, 3:30PM CDT
Businesses used to pay little attention to how vendor relationships would impact their most valuable asset - their customers. Progressive firms are beginning to understand that customers are the true driving force behind long-term business success. That means that their satisfaction with a brand is paramount, and should always be top of mind.
TTEC: 28.40 (+0.05)
eLoyalty Recognized as a Major Player in IDC MarketScape: Worldwide Hosted and Cloud Contact Center 2016 Vendor Assessment
PR Newswire - Thu Apr 07, 3:15PM CDT
eLoyalty, part of TeleTech Technology, has been named as a Major Player in the IDC MarketScape: Worldwide Hosted and Cloud Contact Center 2016 Vendor Assessment. The study includes analysis of nine worldwide vendors selling hosted and cloud-based contact center services to end users and service providers.
TTEC: 28.40 (+0.05)
