MOUNTAIN VIEW, CA --(Marketwired - August 08, 2016) - Today eHealth, Inc. (
"We're tremendously proud of our success and honored by the loyalty and patronage of our customers," said eHealth CEO Scott Flanders. "Our customer survey from April this year shows that 35% 1 of those who purchase coverage through eHealth were referred by a friend or are repeat customers."
Mr. Flanders continued, "We're also very proud of the fact that approximately 35% of our customers were previously uninsured 2 . Since January of 2016, that number has even increased slightly to over 37% 3 of new customers."
"We've built an efficient and transparent online marketplace, supported by a world-class customer care center," said Mr. Flanders.
In 1998, eHealth made the first-ever sale of a health insurance policy over the Internet and kicked-off nearly two decades of technology innovation that helped spark a transition in the individual and family health insurance industry from a heavily paper-laden enrollment process to one that occurs increasing online. eHealth created the first digital health insurance applications, which made a move to paperless applications possible. The company also led the individual health insurance industry's adoption of e-signature technologies for online health insurance applications.
eHealth created many of the consumer-friendly tools that Internet shoppers take for granted today, including side-by-side health plan comparison tools, and product sorting tools and features. eHealth was the first company to allow consumers to sort individual and family health plans online using personal preferences like doctors, monthly premium, insurance company, deductible, and more.
In 2015, eHealth launched the first-ever fully mobile-responsive application for Affordable Care Act premium tax credits (also called Obamacare subsidies). eHealth continues to be an industry leader when it comes to enrolling consumers in individual and family, Medicare, small business and supplemental health plans online.
Today eHealth offers more than 10,000 plans from over 180 of the nation's leading health insurers. The company is licensed to sell health insurance in all 50 states and the District of Columbia.
This milestone marks the cumulative number of consumers that have enrolled in a health insurance plan purchased through eHealth.com, Medicare.com, eHealthMedicare.com, and PlanPrescriber.com since the company was founded in 1997.
eHealth eHealth, Inc. (
For more health insurance news and information, visit eHealth's Consumer Resource Center .
Notes:
1 Source: This data was collected from an online survey of over 1,400 eHealth customers who purchased health insurance from eHealth between April 1 and April 31, 2016.
2 Source: This data was collected from an ongoing survey of over 32,000 customers who purchased health insurance through eHealth between 2009 and April of 2016.
3 Source: This data is a subset of the previous data set collected from over 1,000 customers who purchased health insurance through eHealth between January 1, 2016 and April 31, 2016.
For media inquiries, please contact: Nate Purpura eHealth, Inc. (650) 210-3115 nate.purpura@ehealth.com
