Still no tradable shares post R/S at Zecco. I cont

Still no tradable shares post R/S at Zecco.  I contacted them and drilled in...

here is the dialogue from 'live chat'.....

Thank you for choosing Zecco Trading. A representative will be with you shortly. For Security purposes, all chat sessions will be recorded.

You are now chatting with 'Edward'

Edward: Thank you for contacting Zecco Trading. How may I assist you today?

Mike: Why are my shares of TYTN still not showing the R/S that recently had the "D" removed?

Edward: I'm happy to assist you. Please give me a moment to review the details of your account. For security purposes, could you please verify your full name, account number, and date of birth?

I REMOVED MY PERSONAL INFO>

Edward: Thank you very much, please allow me one moment to research this for you.

Edward: It appears that our clearing firm is awaiting the final word on the reverse split

Edward: once we hear from them we will make sure to update this for you

Mike: That is strange as all the other major brokerages have completed everything and it is free trading

Edward: I apologize for any inconvenience this may have caused you. It is my hope that we should be able to update this for you very soon

Mike: Did this firm participate in some of that naked short crap, air shares and now you can't xchange for real shares because you do not have certs?

Edward: No, that is not the case at all, we are just awaiting from our clearing firm so that we may show this security properly

Mike: I'm pretty hacked, I've got a lot a money on this and I'm getting real suspicious of you guys.

Mike: Why can everyone else do what you obviously can't or won't do?

Mike: Should I submit my query to the regulatory bodies?

Edward: Unfortunately, I can not speak as to what other brokerage firms are doing

Edward: I can assure you we are exerting our best efforts to make this information available to you

Mike: What is the hang up, specifically?

Edward: This is definitely your right, if you wish to do so

Edward: Unfortunately, I am not able to see what exactly it is that may be hindering this process  

Mike: Who can see what the specific problem is?

Edward: If you wish you you may call investor relations of that company to find out what exactly is holding this up

Mike: I want your compliance officer to write to me on your corporate letterhead explaining what is the issue, if you held legitimate shares pre R/S you should have been able to provide the transfer agent those certs and get the post R/S shares back into the individual accounts.

Edward: If you wish, I can take your contact number and have our compliance officer give you a call later on in the week

Mike: No call, in writing if you please.

Edward: allow me one moment

Edward: I can certainly put in this request for you

Edward: however,

Edward: with typical transactions such as this,

Edward: our compliance department typically does not provide explanations as to the length of time that has taken place

Mike: Please do so, so far I am very dissatisfied with the Zecco response to my issue.

Edward: I apologize for any inconvenience you may have experienced.

Edward: I Will make sure to forward this

Edward: however, please know your request may not be granted

Mike: Understood but not happy!

Edward: Did you have any additional questions or concerns that I can address for you today?

Mike: No

Edward: Well, I hope you have a great rest of your day Mike

Mike: Bye

USC