Well for one thing my internet provider does not p
Post# of 96879
Call Your provider.
But it should work.
Check Google for Hisense Support in the U.S. and let them take control of Your Television and they will install it for You.
http://www.hisense-usa.com/support/
1-888-935-8880
I got it thru Samsung support.
Even if You install it, make sure Your internet provider supports it too.
Some do and some don't.
Even if they don't [your provider] You can still watch UltraFlix after Hisense installs it for You.